A brand new unopen package HP privillion desk top 2.9 ghz celeron bought in 2004 left unused for a year.
When setup and turn on the computer in 2005, the screen saids "NDTLR missing press alt ctrl delete to restart"
I called and complained
They (HP) sent me HP privillion system restore disk 1-9 disc.
The restoration works up until the 3rd CD, it stopped installing. It kept asking to insert the 3rd cd when the 3rd cd is already in. I tried putting in the 2nd or 4th cd etc and it still won't work.
Note that everything is formatted, I cannot get into windows at all. I tried to install a fresh Windows XP home & professional.
The booting works, but when it is trying to copy files from the XP cd, it stopped at 3%. "setup cannot copy file csrss.exe". Not just that. When I skip that file and continue installation, the rest of the files cannot be copied too.
HP won't do anything because it is out of warranty. BUT it was a brand new PC unused!! never worked when opened on the first day
2006-10-07 10:59:16 · 4 answers · asked by realazn2 2 in Computers & Internet ➔ Hardware ➔ Desktops
Might be the hard drive. Try to use another HD.
Get a "Western Digital" if you can.
2006-10-07 11:09:50 · answer #1 · answered by Ren 3 · 1⤊ 0⤋
Here are some suggestions.
You not doing it right or the system recovery is only for restoring operation system and not the partition. NDTLR is missing error often occurs when a partition NTFS (I didn't spell it right but you understand what I am saying) is broken. Using system recovery won't work against broken partition in your harddrive. You going to need to tell them that you pay your money and that you are not fooling around with cheap tech support that doesn't know a things about computer. Demand from them a Windows XP and not some self-help recovery disc. I thought I throw in some humor but it the truth. You might be hearing that indian accents again when getting tech support.
Now when you are going to install a partition then you going to need to install Windows XP afterward.
2006-10-07 11:41:55 · answer #2 · answered by Anonymous · 0⤊ 0⤋
seems such as you have got an endemic! Boot in secure mode ... could be F8 on boot up demonstrate screen. attempt to back up your archives while in secure mode. easiest method is to apply an exterior stress. then you quite can reimage the confusing stress with a clean set up of residing house windows OS. solid success!
2016-10-15 23:02:31 · answer #3 · answered by woodworth 4 · 0⤊ 0⤋
HD is up the creek without so much as a paddle
2006-10-07 12:24:59 · answer #4 · answered by abitofchange23 3 · 1⤊ 0⤋