first off, at my job on sundays, i'm the only non-hispanic person, fluent in english, and one of 2 women. our italian manager has sundays off. rudy is "in charge".
so yesterday, rudy answers the phone, the other girl and i are working the counter, and he hands me the phone and tells me to read the dinner specals to the person. ok. i grab my piece of paper and say "hi, you were looking for the dinner specials?" and the guy on the other end just goes OFF on me.
"i have no clue whats going on over there, i'm talking to a guy then i'm talking to you suddenly and he didnt tell me to hold or anything"
"i'm sorry sir, i was just handed the phone, i dont know what the other guy said to you."
and then this guy just goes crazy
"i'm a strong man and you wouldnt treat a strong man like that" and i'm just trying to get thru it all, and i'm like "i'm sorry, but were you looking for the dinner specials or our pizza specials?". you know, just trying to diffuse the situation. [more]
2007-12-10
06:14:31
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5 answers
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asked by
Anonymous