My husband purchased a strawberry shake from McDonald's, and as he was nearing the end of the drink, he removed the lid and straw and started drinking it right directly from the cup. Well, he got suprised when a hard plastic plug about 1 1/2" long slid into his mouth, and he nearly choked on it. We called McDonald's about the problem, and they basically called us liars, and asked us to bring it back in. We took it directly back, and they started LAUGHING and said "oh, that is just the plug to our shake machine"!!!! LAUGHING people, I just can't believe this! Then they asked us if we wanted them to give us another shake. We said is that all you can do for us, and they said yes. I called the district office, and she said all she could do is send us a letter of apology and some gift certificates. When it arrived in the mail it was only 5 dollars in certificates. I think they really screwed up here and handled it poorly, what if a small child had gotten ahold of this? What should we do?
2007-10-17
14:38:07
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15 answers
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asked by
Aaron S
1