Which uses less resources? For instance, if I have a help desk and, as an admin, I'm tryhing to look at a page to find out the number of tickets a user has placed and the average response time of all of the tickets the user has placed: would it be better to
A-just make database fields for the average response time and number of tickets and just update these fields each time a ticket is made and is responded to
-OR-
B-pull other items from the database and calculate the average response time and number of tickets on the page that our admins go to in order to see the user's information?
I hope that's clear. If it's not, I'll clarify.
2007-05-07
11:09:38
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3 answers
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asked by
goodjob
1