I have reported one of their precious "power sellers" not only for misleading advertising on their auction but a method of auction posting that is actually doing Ebay out of money and is forbidden according to their selling rules. The seller advertises goods for 49p and displays £1.49 in the postage section at the top section of the advert when people buy and pay they are then sent an email asking for a postage and packing fee! Apparently the £1.49 was for collection! I reported this on Friday. It's now the following Wednesday and all EBAY are doing is faffing about send me emails to "validate my email stream"! They are a disgrace and they are just fobbing me off. It seems Power sellers can get away with it? See what you think?
http://cgi.ebay.co.uk/usb-dongle-charger
Anyone that thinks I should read the small print should also read ebays sellers rule about low buy prices and extortionate postage prices
Ebays Reply ...
Hello,
Thank you for your reply regarding your transaction with
"21st-century-gadgets" for the mobile phone case, item number
28004xxxxxebay. I'm sorry that this matter hasn't yet been resolved. I
understand you feel that the seller is charging too much for postage of
the item.
The seller is responsible for determining the shipping and handling
charges on their listings, and eBay encourages sellers to clearly
describe the item and terms of shipping / delivery in their listings to
avoid possible confusion. Before bidding on a listing, bidders should
contact the seller about any questions they might still have that are
not directly answered in the listing's description.
When a bid is placed, the bidder is entering into an agreement with the
seller to purchase the item, which most often means incurring shipping
charges that may also include handling fees.
I would encourage you to try and work this out with the seller. Usually
these situations can be amicably resolved. However, refusing to purchase
an item may result in negative feedback, as well as an Unpaid Item
strike against your account. For more information on our unpaid item
process, please see the following eBay page:
http://pages.ebay.co.uk/help/tp/unpaid-item-process.html
We also urge you to leave appropriate feedback for this user via our
Feedback Forum:
http://pages.ebay.co.uk/services/forum/feedback.html
You can reach the Feedback Forum by clicking "Services" and then
"Feedback Forum" in the Navigation Bar.
I hope that this information is useful. If you have any further
questions please do not hesitate to contact us.
Kind regards,
Witheld name
eBay Trust & Safety
2006-11-22
05:56:33
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11 answers
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asked by
Sir Sidney Snot
6