So we have a small mechanic shop, our techs were getting paid commision on the work completed, but since the slow time is coming, we decided to do something nice and pay them a set salary of what they used to average every week. Well, now they take extra breaks, don't want to clean the work areas to make (this to make up for the down time) want to close a few minutes early schedule their appointmets during our business hours, get upset if we tell them to find something productive to do or pick up the short area so it can look appeling to prospect new customers. how can we address this? what would you do? do you have your own bussiness or manage a business? any additional incentives or plans you offer? any and "smart" comments are appreciated
thanks
2006-10-31
04:18:42
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8 answers
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