I ordered an X-Files Box-Set off HMV.co.uk almost a month ago. On the website they promised delivery in a maximum of 5 working days. 6 working days later, after checking my mailbox every other day, I mailed them to let them know it hadnt come. They mailed back asking me to wait another 10 days before getting back to them. I waited 15 and then mailed them again.....no answer. Last Friday I mailed them giving proof of purchase and address (my bank statement with the transaction on it). Needless to say, the STILL havent got back. Who do i report this to? Anything I can do to get my money back or something? I purchased it with a debit (not a credit) card so I dont have payment protection.
2006-08-29
01:09:26
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14 answers
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asked by
Wildhoney
3