I ordered an X-Files Box-Set off HMV.co.uk almost a month ago. On the website they promised delivery in a maximum of 5 working days. 6 working days later, after checking my mailbox every other day, I mailed them to let them know it hadnt come. They mailed back asking me to wait another 10 days before getting back to them. I waited 15 and then mailed them again.....no answer. Last Friday I mailed them giving proof of purchase and address (my bank statement with the transaction on it). Needless to say, the STILL havent got back. Who do i report this to? Anything I can do to get my money back or something? I purchased it with a debit (not a credit) card so I dont have payment protection.
2006-08-29 01:09:26 · 14 answers · asked by Wildhoney 3 in Business & Finance ➔ Other - Business & Finance
Stop E Mailing and ring them. (there should be a number on the website, if not i would ring a local HMV store and ask for a contact number) Tell them you are not putting up with it anymore and you want a FULL refund. It is illegal for them to refuse, you have paid for goods which you havent received so they are in breach of contract. Tell them they have x no of days to refund your money or you will be calling trading standards, THAT should get them moving. No company wants bad press Good luck xx
2006-08-29 01:18:42 · answer #1 · answered by ducky 2 · 2⤊ 0⤋
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2015-01-24 09:45:43 · answer #2 · answered by Anonymous · 0⤊ 0⤋
You need first of all to ring them. They don't have a contact centre number on the website. So you need to Write to
Internet Customer Service
HMV UK Ltd 2nd Floor
Princess House
50-60 Eastcastle Street
London
W1W 8EA
If they still don't have the item in stock they ought to agree to a refund. If that is refused, they will be in breach of the distance selling regulations and I would report the matter to trading standards.
2006-08-29 01:14:01 · answer #3 · answered by Anonymous · 2⤊ 0⤋
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2014-09-24 08:56:06 · answer #4 · answered by Anonymous · 0⤊ 0⤋
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2016-05-01 14:56:30 · answer #5 · answered by larae 3 · 0⤊ 0⤋
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i have attended a lot of seminars, read counless books on forex trading and it all cost me thousands of dollars. the worst thing was i blew up my first account. after that i opened another account and the same thing happened again. i started to wonder why i couldn,t make any money in forex trading. at first i thought i knew everything about trading. finally i found that the main problem i have was i did not have the right mental in trading. as we know that psychology has great impact on our trading result. apart from psychology issue, there is another problem that we have to address. they are money management, market analysis, and entry/exit rules. to me money management is important in trading. i opened another account and start to trade profitably after i learnt from my past mistake. i don't trade emotionally anymore.
if you are serious about trading you need to address your weakness and try to fix it. no forex guru can make you Professional trader unless you want to learn from your mistake.
2014-12-18 13:25:48 · answer #6 · answered by FEDIGAN 3 · 0⤊ 0⤋
How do you manage to get through the days of your life?
If you don't want to wait, then ask them for a refund you dim-bloody-wit and cancel the order. They should refund your money within 4-5 working days.
What's the problem?
2006-08-29 01:17:00 · answer #7 · answered by Anonymous · 0⤊ 2⤋
tell them you want your money back, no goods= breach of contract. dont email nobody bank details. thats the sad thing about companies they take your money quick enough but are'nt so quick with the goods.
2006-08-29 01:26:55 · answer #8 · answered by nuclear farter 3 · 1⤊ 0⤋
You can also contact the trading standards. They should be able to tell you who else to contact if it's not them.
2006-08-29 01:24:17 · answer #9 · answered by scallywag 4 · 1⤊ 0⤋
Ooooh maybe Mulder and Scully could investigate this strange disappearance???
2006-08-29 01:14:35 · answer #10 · answered by Anonymous · 1⤊ 1⤋