Computer table in their store, marked $79 with no other info other than name of item and stock number. Absolutely nothing about "Sale" or "price in effect until" or "original price $99" written anywhere on the information sticker. That was Dec 31. We came in Jan 7th to purchase, and the price was marked at $99 with general info, nothing else! I approached the sales staff, and they bluntly told me that this is the price, unknown if was on sale, and there was NOTHING they could or would do about it. I spoke with the Assistant Manager (highest mgr at the store at that time), and he was cold and firm that he didn't care that he lost my sale over $20 and any future sales, and too bad it was not marked as being on sale, there was nothing he could do about it.
What is the deal? They don't mark something as on sale, don't care about good will, seem very indifferent as to customer service and flat out practice what I'd marginally call "bait & switch"?
Feedback w/your experience & advice!
2007-01-16
11:09:44
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3 answers
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asked by
YRofTexas
6