Has anyone else been experiencing problems with Comcast On-Demand the last few weeks?
I try to access it, and almost invariably get an error 14.
I also have frequently been experiencing "No Info" on all my digital channels during this same period.
I have called Comcast three times: 1st time I was told that "it has been an on-going issue in my area (Seattle area), the technicians were working on it, but didn't know when it would be fixed.
Second time I called, I was told to "check all my connections".
My conncections were fine.
The third time I called, they tried to "ping" my digital box, but it wasn't responding. My choices are scheduling an appointment, or exchanging the box myself.
The last two days the "No Info" issue seems to have resolved itself, but still no "On-Demand".
I have NOT been impressed with Comcast's abilities to fix any technical issues.
2007-03-04
14:07:51
·
0 answers
·
asked by
Anonymous