Hi, I have been with T-Mobile for roughly 14 years now (ever since they taken over one2one) I phoned T-Mobile customer support as many of my friends who have been with T-Mobile for just over a year phoned T-Mobile saying they had found a better deal and were instantly offered money off their monthly line rental and more free minutes and texts, one friend has his £30 monthly bill cut down to £15.
All these people are fairly new to T-Mobile and are getting these rewards, I have been with them for 14 years, the person on the phone was very rude and unhelpful and didn't really seem to care, all I asked for was a good deal for another contract for my youngest son and all he said was "look on the website"..........is this how T-Mobile reward loyal customers.
P.S - Do you think asking for the Flext 35 (18 month) contract for £20 a month is asking to much?
2007-03-24
05:01:48
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7 answers
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asked by
Puma Academy
3