We're in the hospitality business. Some of our desk agents get a commission for referring customers to a certain rental car company. That company's rep came by and delivered an envelope with two of our employees' names on it. Agent One arrived later but knew she had money coming. She asked Agent Two, who denied having received anything on Agent One's behalf. Agent One grew suspicious and looked through the trash and found an envelope with both their names on it. Furthermore, the rep even confirmed delivery of an envelope with both names on it. Seeing as it's not directly related to company profit, how do I approach Agent Two? The evidence is clear. This goes to credibility and word will get out and no one will ever trust Agent Two.
2007-07-26
00:06:14
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4 answers
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asked by
Nigel Tufnel
1