Has anyone had bad experience with this plan?
I paid three months online, printed out the paid invoice and the reference paid number. That was back at the first of October. NOW they tell me I'm not covered, that they never received the payment. Last Friday, I faxed them the bank statement showing it deducted from my account and where it went.
NOW they tell me it only got to the accountants MONDAY, and they have two to three business days to review. THEIR idea of two to three business days is this next Friday!
I have filed a complaint with the state insurance board. I have a strong feeling that this is part of their business plan, to deny, deny, deny, just to frustrate people into paying their bills, even though I have paid over six thousand dollars to this company, and all I want is the prescription that will cost them $34.
The "representative" told me I had done everything right, yet it will be a week to get this resolved.
2006-12-06
03:46:30
·
4 answers
·
asked by
finaldx
7