I started moonlighting 2 hours a night telemarketing for a mortgage broker. This is nonautomated (I dial and wait for them to pick up) cold-calling from a book of leads, all people who took out mortgages 1-3 years ago and MAY be ready to refinance. I get basic info such as dates, lenders, fixed/variable, approx rate.
I got very little training but I have been in sales before and am usually good on the phone. I am supposed to find people ready to refinance and hand them to a loan officer.
The boss has been very disparaging that I've only found 2 leads after six 2-hour shifts. I don't think he realizes most calls don't answer—either don't pick up or go to machines. If someone answers, the person I need usually isn't avail or doesn't speak English.
Of those I talk to, most aren't interested—they don't need to refi, already refi'd, or have someone they want to work with, or just won't talk to some random company.
How many calls should I realistically make in order to get 1 lead
2006-11-12
18:01:28
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7 answers
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asked by
punstress
6