Hey ppl... I need some different ideas from you guys =) Thanks!
2006-11-09 19:10:24 · 5 answers · asked by Chloe's 1 in Business & Finance ➔ Advertising & Marketing ➔ Other - Advertising & Marketing
customer surveys are actually a good thing. Although many people do not realize the importance because they do not see what happens on the inside of each corporation. Surveys can lead to changes and even if people decide they don't want to sign one or answer the questions they wont be heard and the problem won't be fixed. For example, radio stations often times will have surveys that ask what station you like most. Where I live they recently had a radio station change from pop to Mexican.Spanish music. Several people were upset and only got mad after the fact. but when looking at the surveys people answered they prefered the one over the other. It is strange how things work out.
2006-11-09 19:16:24 · answer #1 · answered by yasu_elf_1 1 · 0⤊ 1⤋
Customer surveying is effective in many ways. It can tell a company everything about:
product satisfaction
customer service satisfaction
demographics of product user (for target marketing)
Many companies employ mystery shoppers to help evaluate products and customer service because it gives them the perspective of a typical customer. You can get more information at http://www.shoppersconfidential.com or try googling "customer surveys"
2006-11-11 02:16:50 · answer #2 · answered by tdmatte 2 · 0⤊ 0⤋
customers surveying is very important in planning for your business especially if you plan to innovate or produce new product or services. It is importnat because we get a first hand information from the customers like what they really to buy from your store or whatsover.. the fact that they are the cusomers then they are the one who will decide what will be the product or service you will give/make availble for them.
Remeber: the customers is always the boss.
2006-11-11 04:31:39 · answer #3 · answered by aleish 2 · 0⤊ 0⤋
to waste time making little graph charts for big meetings to explain target ages of people using items or what items are preferred.
its all about sales.
I want thier personal telephone numbers to call them late at night.
2006-11-09 19:19:57 · answer #4 · answered by Anonymous · 0⤊ 0⤋
helps you dicide what kind of market are interested in your product. Therefore you can adjust your advertising and marketing stratergies to reflect those of interest
2006-11-10 17:20:33 · answer #5 · answered by Anonymous · 0⤊ 0⤋