It's a hallmarked silver and gold necklace costing £160.00 bought from a jewellers. When it was 4 months old it started to look really tarnished and I called them up and they advised me to get it silver cleaned which I did. It is now just as bad, so I travelled back to the shop. The owner was really rude, saying this is normal for silver and my skin must be oxidising it! I have never heard such rubbish, and all he was willing to do was clean it again and re-finish it. I explained I wanted a replacement as there is no guarantee that this necklace will not tarnish again and again, and that this has never happened to any of my other peices of jewellery.He would not budge, so currently he is cleaning it for me.
This was bought for my 40th. birthday present, so I want to know were I stand with regards getting a replacement necklace. Please help
2007-03-26
03:18:38
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12 answers
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asked by
browny
1