I need some good solid advice for what to do in this situation as it keeps happening to me at this job.
We have SOPs, we are told to follow the SOP's and in fact make 'mistakes' that the managers bring to our attention if we do not follow these SOP's.
Tonight, I had a situation where I followed an SOP and as soon as I was done I was told by the 'lead' "You cannot just blindly follow SOP's! You should ask!". I was told this because apparently about a year ago, before I was here, an email came to this person saying to deviate from the SOP. I would not have gotten this email, and the SOP was never updated, there was also no way to know now to follow it.
So, I cannot follow them without asking, I cannot not follow them, it is not feasable to ask about 300 times a shift if it is ok to do what the SOP says to do.
So - what would you do, aside from finding a better job, in this situation?
2006-11-16
19:27:56
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5 answers
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