Firstly, even though this question is going to sound racist, Im not a racist. I know everyone says that, but Im really not. I think accents are cool and that they make english more colorful and interesting. Also, I only speak one language (english) and never succeeded at learning any other languages with any degree of success, ~ so I have a lot of respect for people who have the ability to speak english as a second language.
So thats the preamble. Now my question is, when you ring a call centre (say a telecommunications or utility provider) and you get someone on the other end with a very strong accent that is hard to understand (lets say you have to ask for clarification each time somethings said, sometimes several times). How is this for you? Obviously, this situation is exacerbated if its a bad connection to start with (staticy, quiet, or muffled). How do you feel having to repeatedly ask for clarification? What do you think of this situation?
2007-11-13
17:04:44
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3 answers
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asked by
Anonymous
in
Other - Local Businesses