There's always one. This has got to be one of the funniest things in a
>>long time. I think this guy should have been promoted, not fired. This is
>>a true story from the Word Perfect Helpline, which was transcribed from a
>>recording monitoring the customer care department. Needless to say the
>>Help Desk employee was fired; however, he/she is currently suing the Word
>>Perfect organization for "Termination without Cause".
>>Actual dialogue of a former WordPerfect Customer Support employee. (Now I
>>know why they record these conversations!):
>>
>>Operator: "Ridge Hall, computer assistance; may I help you?"
>>Caller: "Yes, well, I'm having trouble with WordPerfect."
>>Operator: "What sort of trouble??"
>>Caller: "Well, I was just typing along, and all of a sudden
>>the words went away."
>>Operator: "Went away?"
>>Caller: "They disappeared."
>>Operator: "Hmm So what does your screen look like now?"
>>Caller: "Nothing."
>>Operator: "Nothing??"
>>Caller: "It's blank; it won't accept anything when I type."
>>Operator: "Are you still in WordPerfect, or did you get out??"
>>Caller: "How do I tell?"
>>Operator: "Can you see the C: prompt on the screen??"
>>Caller: "What's a sea-prompt?"
>>Operator: "Never mind, can you move your cursor around the
>>screen?"
>>Caller: "There isn't any cursor: I told you, it won't accept
>>anything I type."
>>Operator: "Does your monitor have a power indicator??"
>>Caller: "What's a monitor?"
>>Operator: "It's the thing with the screen on it that looks like a
>>TV. Does it have a little light that tells you when it's on??"
>>Caller: "I don't know."
>>Operator: "Well, then look on the back of the monitor and find
>>where the power cord goes into it. Can you see that??"
>>Caller: "Yes, I think so."
>>Operator: "Great. Follow the cord to the plug, and tell me if it's
>>plugged into the wall.
>>Caller: "Yes, it is."
>>Operator: "When you were behind the monitor, did you notice that
>>there were two cables plugged into the back of it, not just one??"
>>Caller: "No."
>>Operator: "Well, there are. I need you to look back there again
>>and find the other cable."
>>Caller: "Okay, here it is."
>>Operator: "Follow it for me, and tell me if it's plugged securely
>>into the back of your computer."
>>Caller: "I can't reach."
>>Operator: "Uh huh. Well, can you see if it is??"
>>Caller: "No."
>>Operator: "Even if you maybe put your knee on something and lean
>>way over??"
>>Caller: "Oh, it's not because I don't have the right angle -
>>it's because it's dark."
>>Operator: "Dark??"
>>Caller: "Yes - the office light is off, and the only light I
>>have is coming in from the window.
>>
>>" Operator: "Well, turn on the office light then."
>>Caller: "I can't."
>>Operator: "No? Why not??"
>>Caller: "Because there's a power failure."
>>Operator: "A power......... A power failure? Aha, Okay, we've got
>>it licked now.
>>
>>Do you still have the boxes and manuals and packing stuff your computer
>>came in??"
>>Caller: "Well, yes, I keep them in the closet."
>>Operator: "Good. Go get them, and unplug your system and pack it
>>up just like it was when you got it. Then take it back to the store you
>> Bought it from."
>> Caller: "Really? Is it that bad?"
>> Operator: "Yes, I'm afraid it is."
>> Caller: "Well, all right then, I suppose. What
>>do I tell them??"
>> Operator: "Tell them you're too $*%ing stupid to own
>>a computer!!!!!
>>
2006-10-17
09:00:37
·
24 answers
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asked by
Anonymous
in
Jokes & Riddles