true telephone conversation!! whos this dumb?

Question

There's always one. This has got to be one of the funniest things in a
>>long time. I think this guy should have been promoted, not fired. This is
>>a true story from the Word Perfect Helpline, which was transcribed from a
>>recording monitoring the customer care department. Needless to say the
>>Help Desk employee was fired; however, he/she is currently suing the Word
>>Perfect organization for "Termination without Cause".
>>Actual dialogue of a former WordPerfect Customer Support employee. (Now I
>>know why they record these conversations!):
>>
>>Operator: "Ridge Hall, computer assistance; may I help you?"
>>Caller: "Yes, well, I'm having trouble with WordPerfect."
>>Operator: "What sort of trouble??"
>>Caller: "Well, I was just typing along, and all of a sudden
>>the words went away."
>>Operator: "Went away?"
>>Caller: "They disappeared."
>>Operator: "Hmm So what does your screen look like now?"
>>Caller: "Nothing."
>>Operator: "Nothing??"
>>Caller: "It's blank; it won't accept anything when I type."
>>Operator: "Are you still in WordPerfect, or did you get out??"
>>Caller: "How do I tell?"
>>Operator: "Can you see the C: prompt on the screen??"
>>Caller: "What's a sea-prompt?"
>>Operator: "Never mind, can you move your cursor around the
>>screen?"
>>Caller: "There isn't any cursor: I told you, it won't accept
>>anything I type."
>>Operator: "Does your monitor have a power indicator??"
>>Caller: "What's a monitor?"
>>Operator: "It's the thing with the screen on it that looks like a
>>TV. Does it have a little light that tells you when it's on??"
>>Caller: "I don't know."
>>Operator: "Well, then look on the back of the monitor and find
>>where the power cord goes into it. Can you see that??"
>>Caller: "Yes, I think so."
>>Operator: "Great. Follow the cord to the plug, and tell me if it's
>>plugged into the wall.
>>Caller: "Yes, it is."
>>Operator: "When you were behind the monitor, did you notice that
>>there were two cables plugged into the back of it, not just one??"
>>Caller: "No."
>>Operator: "Well, there are. I need you to look back there again
>>and find the other cable."
>>Caller: "Okay, here it is."
>>Operator: "Follow it for me, and tell me if it's plugged securely
>>into the back of your computer."
>>Caller: "I can't reach."
>>Operator: "Uh huh. Well, can you see if it is??"
>>Caller: "No."
>>Operator: "Even if you maybe put your knee on something and lean
>>way over??"
>>Caller: "Oh, it's not because I don't have the right angle -
>>it's because it's dark."
>>Operator: "Dark??"
>>Caller: "Yes - the office light is off, and the only light I
>>have is coming in from the window.
>>
>>" Operator: "Well, turn on the office light then."
>>Caller: "I can't."
>>Operator: "No? Why not??"
>>Caller: "Because there's a power failure."
>>Operator: "A power......... A power failure? Aha, Okay, we've got
>>it licked now.
>>
>>Do you still have the boxes and manuals and packing stuff your computer
>>came in??"
>>Caller: "Well, yes, I keep them in the closet."
>>Operator: "Good. Go get them, and unplug your system and pack it
>>up just like it was when you got it. Then take it back to the store you
>> Bought it from."
>> Caller: "Really? Is it that bad?"
>> Operator: "Yes, I'm afraid it is."
>> Caller: "Well, all right then, I suppose. What
>>do I tell them??"
>> Operator: "Tell them you're too $*%ing stupid to own
>>a computer!!!!!
>>

Answer 1

Whoa, that's long! ^_^

Answer 2

nice ones A GENDER NEUTRAL PRESCRIPTION Here is how my very FIRST call as a rep went. Caller: I want to know why my husband's prescription drug was denied. Phone Rep: What was the drug prescribed for? Caller: His her. Phone Rep: Excuse me? Caller: His her. Phone Rep: Can you repeat that? Caller: His her! Phone Rep: I'm sorry but I don't know what "her" is. Caller: It's for his "her"!!! He's bald! He ain't got no "her" on his head! AND THAT'S WHAT WE CALL SMOKIN' !! Caller: My hard drive is smoking! I think it's on fire. Tech: (Alarmed) Have you shut off the system? Caller: No. Tech: (5 Alarmed) Well, unplug the computer! Caller: I don't want to lose my data... YOU TALKING TO ME! . Caller: I can't make outbound calls on my cell phone. Rep: Do you have the phone with you? Caller: Yes, I'm talking on it right now. Rep: The phone is working just fine. You just called me. The embarrassed caller quickly hung up.

Answer 3

I used to work for a major ISP Provider as one of their ISP techs, I remember when this actually happened, as during my training we listened to the actual conversation and died laughing. This happened in the year 1999. I hope the tech won, I never did find out how the lawsuit actually turned out though.

Answer 4

hahahahahahaha , that was very funny, but you would never believe just how many stupid people there are out there, as a manager myself I have seen no end of total stupidity from customers, its just completely amazing how thick they can actually be.

Answer 5

I'm on the operator's side! What an idiot the customer was!

Answer 6

OMG! Just shows how many stupid people are still in the world! That was funny!

Answer 7

haha that was funny..i hope the person gets their job back..although i bet once the courts listen to what happened they will agree and give the job back lol

Answer 8

I guess he was fired for insulting a customer
but the customer sure was stupid!!

Answer 9

Hahahahahahahahaha, that's funny!! I love these kinda things so thanx for sharing

Answer 10

OHhhhh that was so good. I sure do hope that operator gets her job back. What an ***-hole that guy was.!!!!!!

Answer 11

I would have done the same thing. "Hellooo you idiot, if there is a power failure, then your computer won't be on. DUMBASS"