When you call a place of business and ask to speak to someone and the switchboard operator says that person is not in or is unavailable, what do you do? Do you believe them and say "thank you" and hang up, or do you fight your way to talking to that person? Do you go ahead and introduce yourself and say where you're calling from? Do you think the person who answered is the person you're calling and immediately say their name? Do you state your problem as soon as that person answers or do you ask who you would talk to about the problem? Because I've been a switchboard operator/receptionist for going on three years now and people just don't seem to believe me when I say someone is not in or they are unavailable, we don't announce your call before you're transfered, there are other people in the place you're calling and we would like it if you ASKED for the person you're trying to call instead of ASSUMING we're that person, and contrary to popular belief, we don't know all the answers.
2007-04-02
04:38:33
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21 answers
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asked by
Anonymous