About a month ago,on a Saturday we reserved a boat at Rocky Branch Marina/Ugly John's in Rogers Arkansas. When we got there they had given our boat away to somebody else. Our names were on the list and the people they gave our boat to wasn't. Now after much arguing with the clerk,she refused to talk with us,told us she wasn't speaking to us anymore,and that we needed to call the manager. So we did and she offered us a free 1/2 day rental in the middle of the week. None of us could take the boat in the middle of the week,she said to bad then,and left us with no options. We contacted the general office and the president gave us a free rental on the weekend for an entire day.So when we got there they again had given all the boats away and said they had one left that we could have. Long story short the boat did not work and we were stranded in the lake and they would not come get us. We had to fix it and go back they still made us pay for the gas. Should make them give us our money back?
2006-08-16
08:39:49
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16 answers
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asked by
Anonymous