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I followed the instructions telling me to put the code chip in, however everytime I put it in, ERR shows up on the screen...and the chip is new.. How could this be an error. I tried to different chips.

2007-12-28 06:48:16 · 4 answers · asked by XoSexierDenYewXo 1 in Health Diseases & Conditions Diabetes

4 answers

You could very well have a faulty item. Call the 800 number on the package and those folks will help you get started. And if they find you've got a bad meter, they'll zip you out a new one!

I found the customer service number for you - 1-800-858-8072, available 24/7/365

2007-12-28 06:55:03 · answer #1 · answered by FishStory 6 · 2 0

1

2016-09-14 23:35:45 · answer #2 · answered by ? 3 · 0 0

Hello, your grandmother picked the #1 glucose machine to use.
Before I started using my Ultra Smart, I called some hospitals to ask which brand they used. 90% used LifeScan brand.

Sorry, I wasn't trying to avoid your question. I totally agree with the other person who told you to call them up. Your grandma will not be disappointed she chose a winning company.

I have gone through countless number of machines. I lost a few and broke a few. LifeScan Always have replaced them by overnight Express mail, at no cost to me.

Good-Luck!

Naturally, Fonda

2007-12-28 14:47:48 · answer #3 · answered by Anonymous · 0 0

Get Chromium and Vanadium mineral supplements. With the blessing of the Almighty and proper diet, you will be able to ignore the thing.

2007-12-28 06:56:01 · answer #4 · answered by hasse_john 7 · 0 4