i had a horrible experience recently with a car dealership...to make a long story short, i had to return the vehicle..i had put 1K down, and they told me i would have it by mail no later than today. i returned the vehicle on last thursday. if i dont have the check in my mailbox today, what should i do..is 5 days a reasonable amount of time for a refund. my friend says i should expect it between today and no later than saturday..when should i make a complaint?
2007-12-27 04:20:51 · 7 answers · asked by 2hott2handle 3 in Cars & Transportation ➔ Buying & Selling
I assume that what happened was you were "spot delivered" and the were unable to get the financing approved. What happens in a case like this you return the car, they return your down payment and / or trade in, and the deal is reversed! If you paid the money down by check, they will want to be sure the check you wrote cleared before they issue you a refund!
If you returned the vehicle on Thursday most likely the check would have been issued on Friday (assuming that your check had cleared) It most likely was mailed Friday evening, or Saturday.
Seeing as Tuesday was Christmas, and seeing as this is the busiest time of the year for the post office, your check may be delayed a day or two. If you do not receive it by tomorrow, call the dealership to verify that it has been mailed!
I do not think you are going to have a problem.
2007-12-27 04:43:38 · answer #1 · answered by fire4511 7 · 4⤊ 0⤋
You don't say whether you had paid the 1K by check.
They will be certain that the check has cleared before issuing a refund.
Most places require a 10 day waiting period. With the holidays, banks were closed Sat, Sun, and Christmas.
First, check with your bank to see if the check has been paid.
If, so, You go girl.
2007-12-27 12:28:22 · answer #2 · answered by ed 7 · 3⤊ 1⤋
1. Store manager
2. Customer service manager.
3. Find out when it was mailed, check number and when or if someone else has cashed it.
4. BBB
5. Legal aide.
6. Local licenseing board.
7. Consumer advocate group.
8. In a week call te goverment consumer affairs.
2007-12-27 12:25:36 · answer #3 · answered by Robert Miller 95670 4 · 0⤊ 4⤋
You can wait till Monday and after that forget the Attorney Generals Office because they will take between 30 to 60 days.
Try this site its faster and good luck.
http://www.ftc.gov/bcp/consumer.shtm
2007-12-27 12:28:04 · answer #4 · answered by Anonymous · 1⤊ 3⤋
NOW! With yoru state's attorney general's office, the Better Business Bureau, and any auto dealership society they may belong to. Oh, also complain to the car manufacturer than their dealer is a sheister.
2007-12-27 12:23:54 · answer #5 · answered by Sugar Pie 7 · 2⤊ 3⤋
wait until next monday. Sometimes, these things take awhile.
2007-12-27 12:23:22 · answer #6 · answered by Rob A 2 · 4⤊ 0⤋
now
2007-12-27 12:23:29 · answer #7 · answered by shygirl93 7 · 0⤊ 4⤋