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My dad bought a camera a few years back and was having difficulties with it, sent it in to Canon to get it repaired, and they sent it back to him but the 'problem' he was having with it was not fixed. I'm wondering if it's something we're doing. When the shutter button is pressed down, the shutter closes and the "replace batteries" symbol flashes on the LCD panel, even with new batteries. The shutter doesn't release until you hit the button again. I've tried wiping the battery contacts. Anyone know what's going on?

2007-12-18 13:48:13 · 2 answers · asked by anonymous 1 in Consumer Electronics Cameras

We have both read and studied the camera manual. The camera was bought new when we purchased it and the lens is also a Canon. I think I'll just take it in to a camera store.

2007-12-19 05:51:48 · update #1

2 answers

If you are using a 3rd party lens (Sigma, Tamron etc.) this can happen sometimes. Only Canon knows the exact protocol to communicate between the lens and the camera, and the 3rd party makers have to reverse engineer it, which sometimes leads to specific camera-lens incompatibilities. Of course Canon would only test it with a genuine Canon lens, so they wouldn't experience your problem during testing. Do you have a Canon lens you can try on your camera?

2007-12-19 01:48:53 · answer #1 · answered by jettoblack 5 · 0 0

Have you and your dad actually READ & STUDIED the Owner's Manual for the camera? It sounds as though you may have the self-timer engaged.

Take it to a real camera store, explain the problem to them and perhaps they can help you.

It may be time to consider a new camera.

2007-12-19 06:59:19 · answer #2 · answered by EDWIN 7 · 0 0

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