What would happen if a customer had to much to drink an they demand to have another drink and how would most Bartenders handle this situation and what can you say to a customer who use this statement the customer is always right?Suppose they don't care if a bar or restaurant is responsible for their customers if they drink an drive?Just a curious question i would just say no or always call the police?
2007-12-18 04:45:33 · 11 answers · asked by Clerk 5 in Food & Drink ➔ Beer, Wine & Spirits
I always told them flat out they were cut off. If they protested I gave them the option of calming down or I would toss them out. Then again I am a bastard.
2007-12-18 04:50:02 · answer #1 · answered by Mayor Adam West 7 · 4⤊ 0⤋
First off, a bartender has the right to refuse service to ANYONE they want. If they feel you have had a bit too much, or if they feel that you might just be a problem, they have the right to refuse service and throw you out.
Now, it depends on the situation. If the customer has been tipping well, and isn't being loud or bothersome, I might feed him a very watered down drink and inform him that it will be his last. I usually tell people when I feel they are approaching their limit, this way they are not blind sided when I refuse to serve them. If they become abusive, verbally or physically, I call the cops. That has got to be the last resort as one of the last things most customers want to see at a bar is cops. However, if you treat people with respect, it is usually returned.
As for the not caring about drinking and driving, that is something I'd never stop caring about. It's just plain dumb these days to get behind the wheel when you've had a bit too much to drink.
2007-12-18 13:03:46 · answer #2 · answered by Steve 3 · 2⤊ 0⤋
You as a bartender have the right to refuse drinks to anyone you determine has had enough. It is your responsibilty to keep a calm a well peaceful atmosphere in the bar. If the person argues with you just be blunt tell him that they are cut off and if they do not calm down you will have them removed from the establishment.
Really the patrons will respect you for cutting someone off if they are completely and utterly drunk or just being beligerant.
Your the bartender what you say goes. In the case of drunkeness it is your call the customer is to drunk to be right.
2007-12-18 12:56:56 · answer #3 · answered by Livinrawguy 7 · 2⤊ 0⤋
Most bartenders will cut off a customer they think has had to much to drink. If the customer makes an issue they will get them out of the bar or to be quiet one way or another.
2007-12-18 14:05:52 · answer #4 · answered by Fester Frump 7 · 1⤊ 0⤋
If you're a bartender, you know that the customer is not always right - bartenders have a responsibility to make sure they are serving customers responsibly - usually, they are not allowed to stack drinks, and they ARE allowed to cut somebody off who has had way too much to drink.
2007-12-18 12:51:22 · answer #5 · answered by AT6381 4 · 3⤊ 0⤋
I used to bartend, and I don't remember treating those customers like they were "right".
If someone got really wild, I'd have the police tell them they wouldn't be drinking anymore that night.
2007-12-18 15:11:49 · answer #6 · answered by gg 7 · 1⤊ 0⤋
in the state of CO, once the customer has had "too much to drink" to be in control of himself, he becomes the serving establishment's liability inside the bar. this means hes ejected rather than the bar assume anymore liability. in the bar industry it happens rarely, if ever, that the customer is right. the customer is never right in any industry anyway, but they get away with b.s. still. the bar industry is one that wont accept that b.s.
2007-12-18 13:27:38 · answer #7 · answered by supahtforyou 4 · 1⤊ 0⤋
When I bartended, if I definitely knew that they were not driving, I used to serve them, as long as they behaved and were regular customers. The tiniest sign of disruptive behavior and out they went, regulars or not.
If they were strangers, I held tight and fast to the law and would not serve them.
2007-12-18 12:55:36 · answer #8 · answered by Jonny B 5 · 3⤊ 0⤋
Make sure you have a sign that says "We reserve the Right to refuse service to anyone." If they say that the customer is always right, simply point to the sign and say "We have decided to refuse service to you at this time." If they continue, ask that person to leave.
2007-12-18 12:54:31 · answer #9 · answered by melissa.speer 2 · 3⤊ 0⤋
Tell him he has had enough and you can't risk losing your license by serving him more. If he gets loud and abusive tell him you will be forced to call the police and have him arrested for drunken disorderly conduct. The bar and the bar tender can suffer prosecution for over serving a;cohol.
2007-12-18 13:15:56 · answer #10 · answered by romey bear 3 · 2⤊ 0⤋