Hello all,
I have 1 serious trouble with Ikobo service . I submit my credit card to their website to send money to my friend business in Germany to buy some little samples.
After that, their payment gateway take money from my credit card (about 2xx $). I use Fedex option as delivery . The trouble is my friend in Germany still not have anything.
Their customer support reply in very very long time and do not tell me why.I really worry about my money etc. Do Ikobo is Scamer Service and how i take money back>?
I attached some image in this post for some person know more about their service ! Very very long time in reply and nothing report ...
http://www.handicraft-vn.com/gallery/d/11485-1/ikobo+history+1.jpg
http://www.handicraft-vn.com/gallery/d/11489-1/ikobo+history+2.jpg
http://www.handicraft-vn.com/gallery/d/11501-1/ikobo+support+page+1.jpg
http://www.handicraft-vn.com/gallery/d/11505-1/ikobo+support+page+2.jpg
http://www.handicraft-vn.com/gallery/d/11509-1/ikobo+support+page
2007-12-16 17:00:10 · 4 answers · asked by Anonymous in Business & Finance ➔ Credit
Ok - I receive email from Ikobo to explain - My friend in Germany was receive the money.
But their company have 1 serious trouble : Time of delivery - Support reply ! If anyone use their service, that is important point .
KIMSON
Last update : 12/18/2007
2007-12-18 13:52:05 · update #1
kimson,
Thank you for choosing iKobo! Our records show that Fedex package 923731541887 was delivered to the address you specified on November 7, 2007. Our records also show that money was withdrawn from your recipients card on 4 different occasions at the bank Volksbank Pforzheim eG which is close to the address you specified for your recipient. Additionally, the iKobo card is protected by a PIN code known only to your recipient.
As the money was delivered to your recipient's address and the money withdrawn close to the address, we conclude that your transaction did occur as promised.
Your security is our top concern. If you have further evidence that the transaction did not occur, please let us know.
Sincerely,
The iKobo Team
2007-12-18 06:44:28 · answer #1 · answered by Ikobo, Inc. 2 · 0⤊ 0⤋
If you feel you have been the victim of a fraud, and you have some documents to prove it, contact the State of Atlanta Department of Commerce, Division of Consumer Protection (get their address from the Internet), and file a formal complaint. Also file a report with www.ripoffreport.com, but do a search first on that website to see if anyone else feels the same way you do. To file such a report, you will need their physical address which is:
iKobo, Inc.
2030 Powers Ferry Road
Building 200, Suite 222
Atlanta, GA 30339
USA
I had a similar problem with Pacific WebWorks in Utah, and it was the State DOC that investigated and enabled me to get a complete refund. Good luck.
2007-12-16 17:15:19 · answer #2 · answered by TitoBob 7 · 1⤊ 0⤋
Reread the credit account agreement that you signed. Many creditors include as part of the contract, a clause where you agree that all accounts with the bank serve as security for all other accounts. If Halifax did, then it's legal.
2016-03-16 01:31:15 · answer #3 · answered by Anonymous · 0⤊ 0⤋
call your credit card company directly
and ask them to guide you in what you need to do
2007-12-16 17:15:57 · answer #4 · answered by kissmymiddlefinger 5 · 0⤊ 0⤋