If a used car salesman lies to you, what can you do?

Question

My husband got a used car from a lot. The salesperson guaranteed all his cars to pass inspection. My husband didn't notice at the time that where they had him sign on the paperwork was a waiver releasing the lot from having resposibility for the car to pass inspection. Then when the blinkers stopped working and the check engine light came on THE NEXT DAY we asked to speak to the salesman who made the guarantee, and they said there was no one there by that name, and that we signed the waiver. What should we do?

Answer 1

Which is why used car sales men get such a bad reputation.

The truth is people are too lazy to read what they are signing. Never sign anything until you've read over the documentation!
And if you don't agree to it, don't sign it.

Odds are the car lot turned off the check engine light long enough to sell the car. I know it's sad, but it does occur.

Unless you have it in writing, the sales person was just doing his job, selling cars. The best you can do is use word of mouth to give the place a bad reputation and they may eventually fold if there's enough information about a company.

Answer 2

First thing ....to Shaq is Phat...I for one am getting really tired of your crude and vulgar responses. I really hope you get banned for your ill mannered attacks on people. Now to the question....Unfortunately, when a person signs a document or contract it makes no difference whether they read them or not. By signing they agree to the terms set fourth. You could see if the dealer will be willing to work with you to solve the problem, but don't expect miracles. Good luck

Answer 3

if people would pay attention and stop lying to us carsalesmen they would be better off by far.we have a saying about the customers "if their lips are moving they are lying" we could never stay in business if we were the liars.try reading a contract before you sign it!!!! what a concept!!! it is true that we will take all your money if you let us.actually I just sold a car today and put about 800 in my pocket and i could care less if the customer is eating cat food next month when he makes his 679 dollar car payment.I stole his nice trade for about 3 Gs less than its worth too.......anyone wanna buy a nice van for about 12 grand that i stole for about 8500

Answer 4

Pay to get the car fixed. You signed a waiver releasing them from responsibility.

Answer 5

Unfortunately he should have read what he was signing. The salesman guaranteed his cars to pass by word of mouth, but what your husband signed was a document unbinding him from any guarantee. Hope you learned your lesson.

Answer 6

1. WHATEVER IS STATED VERBALLY ALWAYS NEEDS TO BE DOCUMENTED AND SIGNED BY BOTH PARTIES.

2. THIS VEHICLE LIKE MOST USED CARS IS AN "AS-IS" AND WITH THAT SAID YOU CANNOT DO ANYTHING.

3. THE ONLY WAY TO GET THEM TO HELP YOU IS IF YOU CAN FIND THE AD FOR THIS VEHICLE AND IT STATES THAT IT WILL PASS INSPECTION THEN YOU GOT THEM AND IN THE EYES OF THE LAW THIS WOULD BE CONSIDERED FRAUD.

Answer 7

Your husband should read what he's signing a little more carefully. All car salesmen lie. You can't let your guard down when dealing with them.

Answer 8

The should be a 72 hour returning period for your used car (In California at least). You can cancel any deal and return the used car w/o any questions. I hope you are still in that period.
Another way to get out of it that if your financing the car, tell your bank (or who ever agreed to finance) to cancel the loan. Then the dealer has to take back the car no matter what.

Answer 9

Be a shame if someone ran through that dealer's lot at night wearing a mask and spraying paint remover on everything in sight.


Yeah...that'd be a damn shame.

Answer 10

It happens, but your husband should know better, someones word is only as good as the paper it's printed on, if it's not printed, well, guess what?

And, even though most don't like his tone, shaq is correct, he maybe a little harsh, but he's certainly not lying.