food vendor is not returning emails?

Question

I sent and email on Sat Nov 10, 2007 and I still haven't heard a resonance from you 4 days later regarding a new proposal you promised. Please understand that further delays in planing will lead us to loose our scheduled date for matrimony. The date that my fiancee and I have planed is a special date to us. And that before we could have another date that is similar wouldn't be for another 4 months. In addition we have many out of state guest that need 3-4 month advance notice to make arrangements for flight and hotel accommodation.


With the rules of the Myrtles Plantation being that we can not bring an outside venue for food choices We would like to reserve the venue for our wedding but I am afraid your slow or non response is making me nervous not only now but in the long run... Hence the reason we have not set a deposit with the Myrtles since this is a two part deal between Myrtles and Varnedoe's. We can't use one without the other.

I do understand the way this type of partnership works, it is a smart idea to corner the market when it comes to special events or customer of the Myrtles. I have no problem with that. But please just correspond with me in a timely matter. This would be greatly appreciated.

I need a break down what each item cost per dish , IE: does chicken cost more than sausage. and buy how much. Than this way we can choose weather or not we want one dish over the other. Or more or less of a certain dish.

at this time we are looking for ...we are 100 percent positive on this choice as using the Myrtles for the wedding location. . However we are feeling nervous about the role Verandoe's plays in this.

This is what we are needing a proposal on .. As I asked you prior for something 16-18 per person. I am just trying to spread our funds diligently as I am sure you are well aware weddings are a large expense.

We really don't think we will get anything for 16-18 per person but I am shooting low to go higher.


what should I do how much longer should I wait to deal with these people. I am afraid we are going to lose our wedding site due to the resturant not having their crap together.

whatg should I do next if they fail to return a responce. ?

I can't sign a contract until we agree what they will be serving. Hence the reason I need a propsal . Once we have received the propsal and agree that this is the correct menu I have 14 days to place the deposite

they have alot of hidden fee's as well so 18-20 per head really works out to about 40 a head with a simple layout.. my FH and I dont' care for the food they offer.

Answer 1

I hate using e-mail for this type of thing. E-mail is not 100% effective. Hasn't your mailbox ever been too full to receive new messages, has your computer ever just died or you internet connection crap out. I have, it sucks. That's why the phone is so much better and reliable.

Call them, don't e-mail. You'll get a LOT more accomplished when you speak to someone over the phone.

Answer 2

whilst this is irritating can you not see that weddings are supposed to have lots of face to face contact between clients and "contractors", this is the best way to make sure you get what you want, when you want it.
i am astounded that people only ever rely on emails nowadays. a lot of companies prefer to arrange these things on the phone or in person. have you considered that they might think you are winding them up? if no monies have been paid then why should they be at your beck an call? they have other-paying-clients to deal with that will of course be their priority.
if they continue to ignore you why dont you just choose a different food vendor? its not a difficult decision to make.. if one place is not willing to work with you, find another!

Answer 3

Have you signed a contract or put down a deposit? If not they have no obligation to respond to you. You may want to look for other options in case they d not respond. Also please call them, you may get a better response speaking with someone rather than sending an email.

I would definitely look for a back up plan too!

Good luck!

Answer 4

I agree with the above. You need to call them. Many businesses receive so many emails (and junk emails) that sometimes they never respond if they don't have a good system for dealing with them.

I had to call many vendors (especially smaller ones) to get a response.

Answer 5

They don't sound very reliable. Do they have a phone number instead of an email? Call them. Otherwise tell them you are going to take your business elsewhere if they can't answer your emails.

Answer 6

I agree to call them and don't act mad with them, try to be understanding to why they haven't gotten back to you, or you can call Mrytle's to let them know what is going on with the vendor , the only one they will work with, and see if they can help you out.
Or it can be one of Mrytle's ghosts playing with you....

Answer 7

I would definitely call them... Their spam blocker may have filtered your email for one reason or another.

Answer 8

Call them. Talk to someone in person, or go there and talk to them.