Easykard charged me 19.50 - Cash Never returned to me?

Question

Easykard charged me 19.50 and never returned my money into my account, I’ve call them more than 12 times which was a waste of time, no one helped me and my cash has been gone plus 86.00 pounds telephone bills. Don’t deal with them

Answer 1

Take it to the Small Claims Court ..

Answer 2

Put your claim in writing, send it recorded delivery. Give them 7 days to rectify the situation or you will lodge a claim with the small claims court. If you hear nothing, file your papers with the small claims court and go ahead with suing them. (Keep a note of all your phone calls, times, dates, etc - better if you have them detailed on your phone bill).