interesting question because this past friday my husband and i took his mother out for dinner at a family restaurant and the service was atrocious. i am a good tipper and believe in going over and beyond if the service is warrented being a former waitress myself. however this was a trip:
because it was crowded, we took the first seat available and it was in a terrible location. ok, someone has to sit there, and it was crowded, so we let that one ride. our waitress was new
BUT being assisted by a seasoned waitress, so we overlooked HER mistakes AT first, but it became ridiculous after a while, when we noticed that our service was being overlooked to provide excellent service for others. Plates were piling up on our table and being ignored. we had to ask several times for the plates to be removed since three of us were in a small booth and had limited space from the beginning. we asked for extra napkins, and were given 2. with the second request we were given 1 more. we had to ask for refills after our empty glasses were ignored 2x with the napkin requests. my husband was served the wrong type of soup. we let it go because we didnt want to keep pointing out the mistakes. perhaps the icing on the cake was when we had waited 25 minutes for our meals, and realized that two other tables who were seated 15 minutes after we were, were served immediately with rolls and received their main entrees before us. we never did get any rolls, because they "ran out of rolls"...
our receipt came to 49.68(we had a 10.00 coupon from a flyer)-we left a 5.00 tip. i would have gladly left a higher tip if the service deemed so because i believe in fair tipping, but the service was ridiculously below what we expected. as we were leaving we overheard the seasoned waitress complain to the new waitress about how one of the tables that got the better service and had a group of six, left a 2.00 tip...tsk, tsk.
i think the lesson learned is to provide good service to ALL patrons..then the good tippers make up for the cheap diners. and no, we did not complain to the manager, we just decided to not go there anymore.
2007-10-30 02:38:29
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answer #1
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answered by D.... 4
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I put myself through school waiting tables and I can say for sure that asking a guest to "be patient" is bad business. As a server, it's your job to make sure they get their orders within a reasonable time. Having 6 or 7 other tables is no excuse for making a guest wait and you shouldn't be upset if your tip is disappointing when you do that.
You're not doing anyone a favor by serving their food-- you're doing your job. If you're bad at your job, then you'll be paid accordingly. You certainly can't say, "Well, if you're nice to me then I'll be nice to you," because you're an employee and the guest is a customer. They can say whatever they want to you and you still have to smile and be polite because that's your job. If you can't handle it, then find a different occupation. It's called the hospitality industry because you're expected to be hospitable no matter what.
Furthermore, it's unrealistic to expect a 20% tip unless you've provided five-star service. 15% is still standard in most parts of the country. I'm a big tipper because I used to be a waitress. However, most people still stick to the 15% rule, plus or minus 5% depending on the quality of service.
Never in the 5 years I waited tables did I ever see the management tell a guest not to come back because that guest didn't tip. Some people are just bad tippers.
2007-10-30 02:21:35
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answer #2
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answered by Rachael 6
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If tips are "part of the bill", it should be included in the total with a disclaimer on the bottom. Most places that include tips generally charge an 18% gratuity fee. If a customer is tipping on their own however, it depends on server!
I use the following:
Bad service: NOTHING.
OK service: 10%
Good service: 15%
Great service: 20%
It makes it easier on the math and quicker too.
2007-10-30 03:28:57
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answer #3
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answered by DB 4
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When I go to a restaurant I have 1 dollar bills with me if the bill should be about $100. I have 20 - 1 dollar bills with me. They sit on the table. At the end of the meal they either get all 20 or not. That depends on the waiter / waitress. Ex. of losing dollars ... I have to ask for some thing, some thing isn't correct (at the fault of the waiter / waitress) ect.
2007-10-30 03:09:32
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answer #4
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answered by Anonymous
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Waiters wait on 7-10 tables at a time. Assume that the average number of people per table is 3 and that the average bill (at a moderately priced restaurant like Chiles) is $40. At 10 tables, the total bill would be $400. At 15%, the total tips would be $60 (keeping in mind that these figures are not reported to the IRS and are therefore largely tax-free if you want them to be). Assuming that the average person sits there for an hour, essentially demanding that diners fork over extra money to increase your pay from $60/hour to $80/hour, regardless of how poor your service is. Frankly, that's too much money for unskilled manual labor.
2007-10-30 07:16:15
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answer #5
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answered by Anonymous
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I usually tip about 20% - 25% if I have excellent service. I go out to eat to be waited on. If I wanted to have to wait 10 minutes for a drink refill, I'd ask my three year old to get it for me... Isn't that the whole point of going out--treating yourself/family so you don't have to cook, to order something different from what you cook at home, and to "not" have to work to eat a meal? If the service is piss poor, I'll leave 10% or less (sometimes nothing at all [but this is rare] if the server is truly horrible). I understand we all have bad or "off" days, but when someone works in customer service, they are representing their company and interracting with the public. If it's a matter of someone calling in sick and the restaurant is short-staffed, that's when the manager needs to pull his/her weight and start waiting tables, or call someone else in who's on their day off.
While we all know that most servers make $2 something per hour and depend on tips to supplement their income, tips aren't a guarantee. (Except for many restaurants where they automatically tack on 18% or so for very large parties.) If you want a good tip, give good service.
2007-10-30 04:01:32
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answer #6
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answered by brevejunkie 7
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I'm sorry, but the actually standard tip is actually 15%, not 20%. I only tip 20% or more when I've received better-than-average service. I used to work as a server, so I'm pretty picky about how I tip.
Just an afterthought, but I agree that if you can't afford the tip then you shouldn't eat out. People don't seem to realize that the server actually doesn't have to serve you. If you're the one who made the decision to go out and have someone take care of all of your nourishment needs, you should at least have to common decency to tip that person. I can understand not tipping or not leaving much of a tip if the service wasn't up to par, but if you can't afford to tip at least $5 for "good" service, don't go out.
2007-10-30 02:12:01
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answer #7
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answered by Anonymous
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properly for tipping i could say the superb suggestion is to not toddler the ball. don't be afraid to place somewhat tension in the back of it. there's a greater acceptable hazard of you getting a element if it is going over the internet. That way whether it is going out, there's a hazard of the different group nevertheless hitting it and keeping the play going. For spiking the ball i could say that because of the fact which you're basically begginning the main mandatory element is to artwork on your style. in case you initiate out with a stable style it is going to DEFINETLY show you how to hit greater durable later on once you're better. make particular you stick to with the aid of okay, plus maximum very good hitter have an exceedingly good vertical which permits them to get on appropriate of the ball and slam it:) so it would not help to artwork on your vertical. For serving i could say supply your self a stable intense toss. My coach is continuously having to tell people who. Serving is something maximum folk don't get down continuously until eventually plenty later. So don't experience discouraged in case you basically cant look to get it. Goodluck:)
2016-09-28 01:44:22
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answer #8
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answered by Anonymous
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A good, standard tip is STILL 15-20% of the bill. You don't spend $100 on a meal and leave the server $5.00, and you don't spend $10.00 on a meal and leave the server $5.00.
These days, a lot of upper-scale places actually ADD 18% so their servers are tipped accordingly.
2007-10-30 02:02:57
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answer #9
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answered by Maeve 4
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I'm from Australia. Here waitstaff are paid by the restaurant at reasonable wages, and do not have to rely on tipping. After all, my employer pays me and I perform my duties. Because I'm good at my job, I bring more business and therefore more profit.
In Australia, as it's not customary to tip, we tend only to tip if you have received exceptional service, or an exceptional meal, although it's not unusual to leave your change as a tip (although usually not too much).
I guess in a way, the 'tip' is included in the cost of the meal, as going out to a restaurant certainly isn't cheap, and the cost of paying staff has been included in the cost of the meal, and the staff receive reasonably good wages.
2007-10-30 02:26:14
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answer #10
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answered by Beth H 4
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