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I just bought a Gateway laptop with windows Vista and i'm having some trouble. I'm trying to install internet security software but it keeps saying I cant install or remove anything until i close windows mail. I've tried everything trying to close it but the same message keeps popping up every time I go back to installing my software. How do I close windows mail? How can i get my software installed?

2007-10-30 01:56:31 · 3 answers · asked by Kenton R 1 in Computers & Internet Software

3 answers

push ctrl+alt+del and bring up teh task manager. then look on the processes tab for windows mail, right click on it and select end task.

2007-10-30 01:59:45 · answer #1 · answered by zspace101 5 · 1 0

You're right. If you have Home Basic, you definately need help. As for the Gateway issue...Dude, I'd sooner buy a Dell (and I'm bloody unlikely to do that...)! ;)

Seriously, though...the taskmanager route would seem the likeliest way around this, short of reformating the drive and re-installing.

In any case, I'd recommend going to the Microsoft website and going to the help page.

2007-10-30 10:02:20 · answer #2 · answered by jcurrieii 7 · 0 0

I found some interesting information at this website,
http://www.vista4beginners.com

2007-10-30 13:57:00 · answer #3 · answered by snowwillow20 7 · 0 0

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