i recently bought an hp 6142 desktop. it came preinstalled with vista premium, but there is no vista premium cd to be found. do i need to call hp support and request for one to be sent?
2007-09-28 13:30:44 · 4 answers · asked by gmail408 1 in Computers & Internet ➔ Software
i would want a disk .. u can image ur harddrive with somthing like acronis true image for backup also ..
2007-09-28 13:34:08 · answer #1 · answered by Anonymous · 0⤊ 0⤋
If it's preinstalled, you won't actually have a CD labled "Windows Vista Premium" probably.
But you should have a CD that came with your computer, probably with the HP logo on it, either labled "Vista Reinstallation CD" or "Installed Programs", or something like that.
They have to provide you with some kind of CD in case it ever needs to be reinstalled. If you can't find one, then by all means give HP a call.
2007-09-28 13:37:48 · answer #2 · answered by centsless 7 · 0⤊ 0⤋
Up until the last few years, the CD software (os) was included. HP and other companies that I am familiar with have provided a way (program) that enables you to make your own Disks. Please contact www.support.hp.com.
They will help you. good luck.
2007-09-28 18:54:02 · answer #3 · answered by Jan C 7 · 0⤊ 1⤋
NO - ALL PRELOADED COMPUTERS COME WITHOUT INSTALATION DISC - ALWAYS HAS BEEN LIKE THAT - ALWAYS WILL BE
IF YR HARD DISK IS FORMATED BUT EMPTY THAN OPERATING SYSTEM IS INCLUDED ON ACCOMPANIED DISCS OR DVD AND YOU NEED TO INSTALL IT FROM THESE DISCS OR DVD
HP PRELOADS COMPUTERS WITH OPERATING SYSTEM MEANING THERE IS NOT INSTALLATION DISC
2007-09-28 13:40:34 · answer #4 · answered by mburx 6 · 0⤊ 0⤋