I get," error occurred communicating with scanning device." I have a HP all in one (new) and all the other funtions work, it is just the scanner.I got the same error report on the one I just replaced (I thought there was somethig wrong with it,because of the error report.) Anyone know what could be wrong??
2007-09-23 17:32:15 · 4 answers · asked by firelight 5 in Computers & Internet ➔ Hardware ➔ Scanners
I have a Windows XP 2000.
2007-09-23 17:37:56 · update #1
Your best bet, since this is a brand new HP All-In-One , is to look in your booklet and get the phone number for HP Tech Support. They should be able to help you get this sorted out. It could be something as simple as downloading a different driver from their site.
Good Luck
2007-09-23 17:40:42 · answer #1 · answered by perk2u_wi 5 · 0⤊ 0⤋
You can download ccleaner for free here: http://bit.ly/1Bk5V5C
First open CCleaner
Go to the Cleaner tab and you will be confronted by a very confusing lineup of checkboxes.
To make this brief, below is my recommended setup:
Under internet explorer check temporary internet files, cookies, and last download location. Most users don't really need this stuff. keep history and bookmarks unchecked, history is a maybe, but you don't want to lose bookmarked sites. You can normally leave Windows Explorer, System, and Advanced alone.
Run CCleaner and it will start deleting files.
afterward it will present you with a list of the files deleted, you really don't need to go through it as it will be several pages long.
The registry cleaner is recommended for slightly more advanced users. Use it after uninstalling programs as they will often leave behind incorrect registry entries.
If you decide to run Registry cleaner then review the items detected and always back up the registry (I keep a folder aside for this)
The Tools tab lets you uninstall programs and set startup programs. Why do you need this if Windows has all of these features? Especially with Vista Home Ed. The windows defender software explorer( startup programs) doesn't pick up some entries (however software explorer is easier to use).
Using CCleaner to uninstall programs and then check for leftover registry entries takes less time.
Under Options you can determine how CCleaner cleans your files. I leave this alone.
2014-08-15 23:03:29 · answer #2 · answered by Anonymous · 0⤊ 0⤋
There may a problem with the USB ports, just simply change the port. If not, uninstall the scanner and reinstall it it will be
OK...
2007-09-23 21:49:00 · answer #3 · answered by Anonymous · 0⤊ 0⤋
all the drivers where not installed properly. goto control panel >system > device manager and look for scanner. yellow marks mean in was not installed right.
2007-09-23 17:38:44 · answer #4 · answered by agello24 6 · 0⤊ 0⤋