This month I did not receive a reminder to check my statement. They keep sending you email to enroll solely in electronic communication so you have no record.
I always pay in full and on time and I use the maximum of their rewards programs, so I'm probably not a profitable customer for them. With all the financial trouble lately, I wouldn't be surprised if someone in the chain 'ordered' someone to do something. I know Chase and Citibank are the type of companies where bottom line is very important and if a fraction of the people don't reverse / notice the charge, then it would be very profitable for the particular group in this financial quarters results.
Anyone notice this? You can google credit card stories on how they will wait until the last minute to post your payment, so they can hit you with the fees.
This to me seems like a good way to also do it. "We sent the email, our records say! Pay the late fee!"
And yes I checked my junk mail box.
2007-09-23
08:02:21
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4 answers
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asked by
xeroxman2901
2
in
Business & Finance
➔ Credit