To resolve this problem, you must replace the missing subkeys. To do this, use one of the following methods.
Method 1: Install MDAC 2.8
To install MDAC 2.8, visit the following MSDN Web site:
http://msdn2.microsoft.com/en-us/data/aa937712.aspx (http://msdn2.microsoft.com/en-us/data/aa937712.aspx)
For more information about MDAC 2.8, including removal instructions, visit the following MSDN Web site:
http://msdn2.microsoft.com/en-us/library/ms810805.aspx (http://msdn2.microsoft.com/en-us/library/ms810805.aspx)
After you install MDAC 2.8, you should restart the computer and then log on with administrator privileges before you try to install Office again.
Method 2: Reset the Registry Subkeys by Using Mdac.inf
When you use the Mdac.inf file to reset the registry subkeys, you may be prompted for your Microsoft Windows CD so that you can obtain new files. The following methods depend on how your operating system was installed and whether you have your installation CD. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
For Microsoft Windows 98, Microsoft Windows Millennium Edition, or the Retail Editions of Microsoft Windows 2000 and Windows XP
1. Click Start, click Run, type path\inf in the Open box, where path is the path of your Windows folder, and then click OK.
For example, type C:\Windows\Inf or C:\Winnt\Inf.
Note By default, C:\Windows is the folder where Windows 98, Windows Millennium Edition, or Windows XP is installed. By default, C:\Winnt is the folder where Windows 2000 is installed, and it is also the folder where Windows XP is installed if you upgraded Windows 2000 to Windows XP.
2. On the Tools menu, click Folder Options, and then click the View tab.
3. In the Advanced Settings dialog box, click Show hidden files and folders, and then click OK.
4. Right-click Mdac.inf (for Windows 2000 or Windows XP) or Mdacinst.inf(for Windows 98 or Windows Millennium Edition), and then click Install.
5. If you are prompted for your Windows CD, insert the Windows CD in your CD-ROM drive or in your DVD-ROM drive.
6. Locate the I386 folder on your hard disk (typically, C:\I386), click the folder, and then click OK.
Note If the I386 folder is a subfolder of the Windows folder, on some computers, you cannot select it. In this case, type the full path in the Copy files from text box (for example, type C:\Windows\I386 or C:\Winnt\I386), and then click OK.
7. Restart the computer.
Now you should be able to install office.
2007-09-08 17:39:50
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answer #1
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answered by Anonymous
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Here is the link for MS error messages. Scroll down for 1919, however, it doesn't tell you much.
http://msdn2.microsoft.com/en-us/library/Aa372835.aspx
May I suggest:
>uninstall the software that is giving you trouble
>Restart
>create a restore point - it is always wise to do this just before installing anything new
>close all open programs, including screensaver or wallpaper which run in the background and use memory
>now try to install
Restart
I do hope we're talking about a legitimate, purchased program - and that you are successful.
2007-09-09 01:08:48
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answer #2
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answered by TheHumbleOne 7
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