I have contacted the bank for information of them, i have given them plenty of time,, what can i do now, they contacted me by letter to confirm they received my letter,42 days have now passed, with no response from the bank what can i do now.
2007-07-25 03:58:39 · 8 answers · asked by Anonymous in Politics & Government ➔ Law Enforcement & Police
Thank-you very much AWOL.
Your information was great.
Thank-you for taking the time to add a link.
2007-07-25 06:51:06 · update #1
The banks are supposed to send your statements within 40 days, but (partly because they are being awkward, and partly because they have so many of these requests), in many cases it is taking a lot longer for them to send out the statements. Phone them and ask if they can ensure you receive them within 7 days, and tell them if they do not comply you will make a complaint to the ombudsman/information commissioner.
There are several websites detailing the various steps which can be taken, try this for a start:
http://www.moneysavingexpert.com/reclaim/bank-charges
2007-07-25 04:17:05 · answer #1 · answered by Anonymous · 1⤊ 1⤋
I'm not exactly sure what you're trying to ask us. Were you a victim of Identity Theft? If you still have the letter saying they received YOUR letter, then I'd check to for a contact name/number. Call them and see what the status of your situation is. Could be that they're swamped with work, your information is on hold for some reason, or paperwork has gotten lost.
2007-07-25 04:27:38 · answer #2 · answered by cassandra_sd 3 · 2⤊ 0⤋
Depends what information you are seeking! Is there a way you can go there to the bank and speak with the branch manager? Then they can help you immediately and in person.
Good luck!
2007-07-25 04:02:23 · answer #3 · answered by ItsJustMe 7 · 4⤊ 0⤋
Go to the bank, and speak to someone in Customer Relations.
2007-07-25 05:48:39 · answer #4 · answered by CGIV76 7 · 1⤊ 0⤋
Rather vague question -
I would call the bank ask to speak to the Manager, and go over what ever it is your talking about.
2007-07-25 04:06:01 · answer #5 · answered by ♥ ♥Be Happi♥ ♥ 6 · 3⤊ 0⤋
Write again, or call them, referring to the letter you received from them and tell them you will give them a further 7 days to respond. If they do not, then cancel you account.
2007-07-25 04:04:02 · answer #6 · answered by eriverpipe 7 · 1⤊ 2⤋
Them? Who the heck is them?? Has a truck load of huge watermelon like pods showed up somewhere I don't know about?
Heaven help us all and remember............Don't go to Sleep!!
2007-07-25 04:18:04 · answer #7 · answered by Anonymous · 2⤊ 0⤋
errrrr Did i miss the point? or there isnt one?
2007-07-25 04:09:08 · answer #8 · answered by Anonymous · 1⤊ 2⤋