what is the crm?

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2007-07-25 02:17:33 · 2 answers · asked by asda r 1 in Business & Finance ➔ Advertising & Marketing ➔ Other - Advertising & Marketing

2 answers

CRM stand for Customer Relationship Management. It specifically refers to a special software database for managing prospects.

2007-07-25 02:29:41 · answer #1 · answered by jdkilp 7 · 1⤊ 0⤋

Customer relationship management—often called CRM, CRM system, or CRM software—is a hybrid business solution that can increase sales and marketing efficiency. Think of it as a powerful set of tools, apps, and platforms that in combination drive optimization of business intelligence, social insights, campaign management, and many other key customer relationship matters.

2016-03-20 22:45:57 · answer #2 · answered by John 2 · 0⤊ 0⤋