Is there a seperate phone number?

Question

I filed my taxes at the end of Feb. 2007. I received my Federal refund, but I still have not gotten my State refund yet. I was wondering if there was a different phone number from the one I've aleady tried calling to find out about my State refund? I live in New Jersey by the way. Any info. would be very helfpul. Thanks!

Answer 1

Currently there is no online inquiry system for income tax refunds. You can get information on the status of your income tax refund for the current year by calling the Automated Refund Inquiry System from a Touch-tone phone at: 1-800-323-4400 (within NJ, NY, PA, DE, and MD) or 609-826-4400 (anywhere). This service is available 7 days a week (hours may vary). You will need the social security number that was listed first on your return and the amount of the refund requested when making this call.

Call the Customer Service Center at 609-292-6400 and speak to a Division Representative from 8:30 a.m. to 4:30 p.m., Monday through Friday (except holidays).

Answer 2

Since you don't say what number you've been trying to call, it's real hard to say if there's a different number you should be calling.

If you're trying to call the IRS about a state return, then yes, you need to call a different number - the state.

From the NJ website at http://www.state.nj.us/treasury/taxation/emailfaqs.htm :

How do I check the status of my New Jersey income tax refund?
Currently there is no online inquiry system for income tax refunds. You can get information on the status of your income tax refund for the current year by calling the Automated Refund Inquiry System from a Touch-tone phone at: 1-800-323-4400 (within NJ, NY, PA, DE, and MD) or 609-826-4400 (anywhere). This service is available 7 days a week (hours may vary). You will need the social security number that was listed first on your return and the amount of the refund requested when making this call.

If you filed a paper return, information on the status of your refund will not be available for at least 6-8 weeks from the time the return was mailed. Paper returns are not logged in as they are received. Division of Taxation personnel cannot verify receipt of your return until processing has begun, and the return appears in our computer system.

The automated phone system can tell you if and when your refund was mailed and when you should receive it. The system also allows you to begin the procedure to trace a lost refund check. If you filed your return electronically and requested direct deposit for your refund, the system can tell you the date it was deposited into your bank account.

You can also perform an online search to determine if your refund check was returned to the Division of Taxation by the U.S. Postal Service because of an invalid mailing address. If you discover that your check was returned, you can submit a claim form online to have it reissued.

If you do not have access to a Touch-tone phone, or if you need information about the status of a prior-year refund, call the Customer Service Center at 609-292-6400 during normal business hours to speak to a Division of Taxation representative.

Answer 3

I think NJ has a website where you can look this up.