Why does my Sony Telephone (cordless) cut off my internet connection?

Question

when my Sony cordless telephone rings, my roadrunner internet connection dies. Why? Is my phone fried?

No my internet connection is Cable, and my phone is a phone line. Two separate things. Thats why it doesn't make any sense.

YES I AM USING A WIRELESS ROUTER BY LINKYS, HOW DO I CHANGE THE CHANNEL? I TRIED CHANGING THE LOCATION, STILL DROPS MY CONNECTION :(

YES I AM USING A WIRELESS ROUTER BY LINKYS, HOW DO I CHANGE THE CHANNEL? I TRIED CHANGING THE LOCATION, STILL DROPS MY CONNECTION :(

Answer 1

Are you using a wireless router? If yes, then is the Sony telephone a 2.4 ghz model? If also yes then that is your problem. The wireless router also runs on 2.4 ghz and the phone interferes with the signal. You can try moving the location of the phone and router and see if that makes any difference.

Answer 2

A bit confued here,are you using the same telephone line for both the Internet and the landline?
Is it htat roadrunner is just a provider of internet packs?
If so then obv two separate data streams cant function at the same time.
If this is indeed not hte case i recommend you call up somebody from the roadrunner place.

Answer 3

You have to be running a wireless internet connection. A linksys wireless router runs at the same frequency of most phones. You can either change to a differnent frequency of phone or you can go into your linksys router and hard set it to only use channel 6 . This will help reduce the drops.

Answer 4

if u have a dial up connection and the phone is used the internet will be cut if u have broadband like dsl it wont cut unless there is something wrong with the wires (not put correctly)