A bit ago I had a nasty virus on my computer. I got rid of it and had to uninstall and reinstall windows but it installed service pack 1 I've tried several times to upgrade it to service pack 2 but when the installation finishes it restarts and just keeps restarting. I don't know what to do to fix it. If any of you could offer any advice or help I'd be very thankful.
(I'm sorry if this isn't the right category for this, this is my first time asking a question here.)
2007-05-12 17:44:20 · 3 answers · asked by Seotaijifan 1 in Computers & Internet ➔ Software
Are you installing SP2 from a disk? Maybe it's damaged...
2007-05-12 17:49:07 · answer #1 · answered by Chris Z 5 · 0⤊ 0⤋
this would be safe option
system restore
1- click start at bottom of screen
2 - then click choose all programs
3 - then click pc help tools or could be in accessorys
4 - then click on system restore
5 - then click on restore to an earlier date or factory settings
6 - choose a date when it was working - or factory settings
7 - let it run it may take a while - follow directions - if any
8 - if does not work - restart THEN CHECK STATUS
choose detructive recovery as last resort you will have to look hard to find this option
BUT thats what it took to restore mine
BACK UP IMPORTANT THINGS TO CD NO MATTER WHAT OPTION(S) YOU CHOOSE
2007-05-13 03:31:41 · answer #2 · answered by Q&A Answer Mans Retired 7 · 0⤊ 0⤋
Try removing your Antivirus software before you install SP2, I seen this before, may not apply to you, but worth a try
2007-05-13 00:48:22 · answer #3 · answered by Cupcake 7 · 0⤊ 0⤋