should microsoft be forced to provide refunds to everyone that buys there software when a bug is found?
p.s. anyone getting vista?
2006-12-30 13:27:28 · 14 answers · asked by Anonymous in Computers & Internet ➔ Software
Microsoft definetly won't refund software which contains bugs. No software company should issue refunds for this.
I cannot name one software company that releases bug free products. Its hard as hell to release software that is bug free.
2006-12-30 13:43:15 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Anyone who has ever written software will tell you that there is no such thing as perfection! Its not just a case of there being the obvious bugs and errors but also the fact that many faults will only occur under very specific circumstances that would be virtually impossible to predict in advance.
If it wasnt for people purposely trying to break the software with viruses etc then the vast majority of circumstances would never occur and all would be well.
In fact the majority of the alerts for bugs are purely hyperthetical and (many) Software companies are in fact better than most when it comes to their product help and length of support. How many companies out there would fix a product with a 'possible' problem 5 years or more after you had purchased it like for example, microsoft does?
2006-12-30 13:49:43 · answer #2 · answered by dpm1did1 2 · 3⤊ 0⤋
It is almost impossible for any software on a PC to be completely bug free. For a piece of software to be completely bug free you have test the software not only with every piece of hardware that is available, or was at one time available, or that is going to be available in the future but also test it in every combination. That mean every motherboard, every chipset, every bios, every video card, etc. in every possible combination need to be tested. The time and expense to a software maker would be tremendous and the cost would be passed along to the consumer. I think it is more important for a software company to offer bug fixes in a timely manner than to attempt the impossible.
As for the Vista question. I have a free upgrade coming for my laptop that I will install. My desktop is running Linux and will continue to do so.
2006-12-30 13:48:32 · answer #3 · answered by Glenn 2 · 1⤊ 0⤋
I think software that you buy should be bug free but as you know you can never make anything perfect. People will always find bugs in any software. Its just part of the development. But i think software upgrades that fix the bugs should be free for life.
2006-12-30 13:33:55 · answer #4 · answered by outcast_of_2004 2 · 2⤊ 0⤋
In an ideal world, it SHOULD be, unfortunately we don't live in an ideal world.
It's impossible to predicate for the millions, probably billions, of possible combinations of circumstances which might give rise to a bug appearing, so software companies make their products as good as they can at the time and issue fixes for bugs that appear in service.
It's also why I shall be waiting quite a while before considering Vista. XP is stable now and does the job for me.
2006-12-30 21:14:47 · answer #5 · answered by champer 7 · 1⤊ 0⤋
Probably not. There is a reasonable expectation that there will be a few bugs in every complex piece of software. If they want to keep their customers happy they'll provide fixes for the bugs.
I think you'll find that most people won't buy Vista and 'upgrade' their Win XP. It's just not that great an advance, and it comes with a whole lot of new headaches. (the new user accounts system for one) With this version of Windows, people will get it included with their computers when they decide to buy new ones. Just like with all versions of Windows.
2006-12-30 13:33:41 · answer #6 · answered by Anonymous · 3⤊ 1⤋
Companies like Microsoft will normally post a 'Patch' on their website to fix known bugs in their software.
2006-12-30 13:43:28 · answer #7 · answered by Anonymous · 2⤊ 0⤋
total bug free software will be too costly to buy. And if you force MS to pay compensation, do you think they will pay from their pocket or by increasing the price of softwares.
2006-12-30 13:42:58 · answer #8 · answered by a1b2c3d4test 3 · 2⤊ 0⤋
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2016-10-06 05:49:49 · answer #9 · answered by ? 4 · 0⤊ 0⤋
no...
it's very hard to debug a software totally bug free
all softwares have bug period
it's good if all major bugs are fix but can never be bug free
2006-12-30 13:32:39 · answer #10 · answered by Evermore 3 · 3⤊ 0⤋