Sometimes i can't even understand what they're saying!! Why is this!!
2006-12-30 01:45:43 · 10 answers · asked by Anonymous in Society & Culture ➔ Languages
This really annoys me. I've had the same experience at BT. For any call centre that is there to serve english speaking people, it should be an essential criterion that the staff members should speak clear english without any strong accent so that people can understand them.
I'm not bothered where they are located or what nationality or race they are, but as speech is the key element of their jobs, clear and understandable english is paramount. Perhaps these people's telephone speaking voices are not tested when they are employed for fear of being accused of racism by the PC brigade.
2006-12-30 02:00:26 · answer #1 · answered by goulash 2 · 1⤊ 0⤋
For the same reason why most call centres seem to be staffed by people in Pakistan or India these days - outsourcing. It's cheaper to hire people there than here.
2006-12-30 03:02:18 · answer #2 · answered by jammycaketin 4 · 0⤊ 0⤋
It's common practice these days. They're mostly from India, cos the company thinks it's cheaper to hire them. The banks started this practice, now it's extended to other businesses.
2006-12-30 01:55:43 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Yes
2006-12-30 01:46:53 · answer #4 · answered by Anonymous · 0⤊ 0⤋
yep, coz the call is directed to India thru outsourcing
2006-12-30 01:54:34 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Think it's a Bombay call centre you are put through to,
2006-12-30 01:53:26 · answer #6 · answered by braveheart321 4 · 0⤊ 0⤋
no but ive rang bt a few times and they always are !
2006-12-30 01:46:48 · answer #7 · answered by Anonymous · 0⤊ 0⤋
the thing is they are all from india its annoying isnt it. i just look in a phone book when i want a number.
2006-12-30 02:03:42 · answer #8 · answered by Anonymous · 0⤊ 1⤋
it's called outsourcing , they will have all our bloody jobs one day.and they are so rude aswell , you try asking them for a number in llanelli fach fawr, and a mr llewellyn
2006-12-30 01:50:36 · answer #9 · answered by 株式会THE CITADEL 株式会 4 · 1⤊ 1⤋
Is the site abroad?
2006-12-30 01:47:06 · answer #10 · answered by Robb the B.D.C. 5 · 0⤊ 0⤋