Do you have any experinece with talktalk landline and broadband?

Question

I'm very disappointed with the services of Talk talk. I have ordered Talk talk service from May 2006: landline and "free" broadband. Landline just works (but if there is any problem - relay on God, there is no help!) Broadband is really nightmare! Keeps disconnecting every 5 minutes and there is nobody who can help you, only over the phone! There
your horror starts! You have to wait hours and listen to a terrific music before someone starts talking to you (you have to speak for short or long time explaining about your problems to probably all members of Talk talk and they will put you through to each other) and then eventually that's your lucky day if “the right adviser" doesn't hang up phone on you while you are talking but even if he doesn't he wont know how to help! Then you have to pay for all this mess because phone call to a technical support is very expensive! All technical support service advisors are in India, Malaysia and somewhere else, but not in London. So if you are not an IT engineer you won’t be able to use service you are paying for and if you want to cancel it you have to pay cancellation charge of £70. Does anyone have same problems as me?

Answer 1

I changed to Talk Talk from BT cause they promised to beat BT prices. So far in the last few months my monthly Talk Talk bills have been more than the average quarterly bill I was getting from BT. I am still making the same kind of calls.

Answer 2

I don't and wont use their broad band, nor any other service of theirs. I find on my use of the phone I just pay for my calls which average around £3 - £5 a month on average, when I don't have to phone the doctor, or to arange things for my voluntary job. I pay my £33 pound a quarter bill to BT and £14.99 a month for the lowest virgin.net broadband service. On average about £30 - £36 a month.
I have found this most cost effective for me.

Answer 3

it truly is an really reliable ADSL connection. something over 5 or 6 Mb/s is reliable for acquire you're by no ability going to get better than 16 with out going to Fibre. so 12 out of 16 is nearly the max you could assume till you're next to the substitute itself. seeing that boradband ADSL speeds began at 0.5 no longer even 5 Mb/s, having 12 is reliable. again the theortical max is a million Mb/s up and also you've 0.8 (or 80%) of that. PLUS upload isn't any the position close to as substantial, till you're importing video clips. again, fibre if accessible (and various of places nevertheless won't be able to get it, commonly unmarried roads inspite of the actuality that if the encircling ones can). you're high quality.

Answer 4

depends on the tarriff. My telphone bill went down from £30.00 to £3.00 per month when i changed to talk talk.

Answer 5

I use NTL. Not perfect, but get good service and prices.

Answer 6

No

Answer 7

no