What do you when the microsoft word icon says installing?

Question

On this computer, when you try to click onto microsoft word it says the dialogue box is open. And that you have to close it to open Microsoft word. Then when you find what I'm assuming is the "dialogue box" it shows Microsoft word "installing". It has been installing for at least a couple of weeks! What can I do?

Thanks for the answers, but I need to know where to find this word file with DOC extension? I can't find this the only Icon now on the hard drive is the Micrsoft word setup. Please be patient I know very little about computers.

Answer 1

I would suggest putting your Microsoft Office (disc 1) into your computer's dvd/cd drive slot, then open Word.

Answer 2

The MS Office installer program is trying to install an application like word, as you double clicked on a file with the 'doc' extension. I guess you do not have word, right?

Here is what you need to do...click on the first link below. this will take you to the Microsoft Word Viewer download page. Download and install it.

Once installed, things "should" be ok, but if not, find a word file (with the DOC extension). Do a right-click and select "open with >" and select "choose program". Find the Microsoft Word Viewer program, click ONE TIME on it and click the box below to "always use the selected program". Click OK. You should be fine from this point on.