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I am switching to a new dentist because my old one is awful. My boos went to her also and switched he called and picked up his x-ray and files. I tried calling today and they told me I would be charged $25 for the x-rays and .25 cents per page copied and $10 an hour to copy the file. I should not have to pay for that should I ? My insurance company already paid for them... any help?

2006-10-25 12:44:00 · 9 answers · asked by Derick Graham 2 in Health Dental

9 answers

You don't need all that stuff. When you go to a new dentist they usually take a ful set of x-rays and chart any work you've already had done.

2006-10-25 12:47:13 · answer #1 · answered by IAINTELLEN 6 · 0 1

Your insurance company (or you) paid for the VISIT to produce those records. The x-ray probably cost more like $80-100, if you recall. The visits cost tons more than "25¢ per page." You have a right to obtain copies of your records and the dentist has a right to charge a "reasonable fee" for duplication. The amounts you mention would certainly fall within the range of "reasonable" as far as I can see. I charge only $15 for a duplicate panoramic x-ray, but I nkow that's cheaper than most. Otherwise, the paper copies are pretty much right in the ballpark with any other commercial copying service, so they would be considered reasonable.

I know of one MD who charges $10 per PAGE, but has a maximum of $100 per chart. That doc will ONLY send the entire record and not jus tone page. Most records in that office are 30-40-50 pages, so the doc says that the $100 cap makes it "reasonable." I don't agree...

2006-10-25 20:51:47 · answer #2 · answered by Picture Taker 7 · 1 0

As far as I know the dental records at a dental office are property of the dentist. Every dentist has its own way of providind these records to their patients, they can charge copy, per hour, etc. Usually what the new dentist will need is the last xray taken. Yet most of the times, a lot of dentists do not take good copies so we end up needing new ones. Hope this helped,

2006-10-25 20:15:00 · answer #3 · answered by lokura05 2 · 0 0

I'm not sure what the rules are where you live, but here in CT, as long as your balance with the office is zero, those records are yours. The office is required to keep the original chart, but is supposed to give you a copy. I don't think that they can charge you,anything but a "reasonable fee" but I'm not entirely sure. That's appalling that they are charging you that amount anyways. I would tell them that you are going to report them to the Better Business Bureau. Also a good suggestion is to have your new dentist submit for your records, they might have less of a problem. Sounds like the office is bitter that you are leaving. Good thing you are getting out of there. Curious who is the dentist and where is he/she located?

2006-10-25 20:05:21 · answer #4 · answered by tdreamer26 2 · 0 0

If you change doctors, move to a new location, or die, the doctor must keep your records for 7 years. This is the law. You do not need your records to start with a new dentist. How ever he does have the right to charge for copies.

2006-10-26 00:33:47 · answer #5 · answered by Kevin H 7 · 0 2

I dont know, but I think your dentist's office owns them. I think if you go to a new dentist, your paper work could get faxed to them. It might depend on when the last time you've had xrays done, because your new dentist will want updated ones.

2006-10-25 19:49:44 · answer #6 · answered by Yak-Yak 4 · 0 0

They can charge you to copy but thier prices are unreal!!!! usually it is under $20

2006-10-25 22:16:43 · answer #7 · answered by bbpip 2 · 1 0

Get your new dentist to ask for these things. They won't play such hardball with another professional in their field.

2006-10-25 19:52:11 · answer #8 · answered by Just Ducky 5 · 0 0

iknow that an obgyn doctor dont charge but im not sure

2006-10-25 19:56:39 · answer #9 · answered by yaya19 1 · 0 0

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