They are called stiffs.
The truth about tipping the pizza delivery guy.
The reason behind a tip is simple. It puts the customer in a position of power, and rewards good service.
Suppose there were a pizza company whos employees did not work for tips, but were instead paid a flat rate
of $10 dollars per hour. The driver would have no incentive to do a good job, because he could do as little
as possible and still make his $10. Nor is the driver accountable to the customer. Keep in mind that the stores
cost to pay the drivers $10 an hour would be reflected in the prices of its products, something that the customers
would be paying for anyways. With the tipping system prices are down, drivers are rewarded, and customers
get what they pay for! Everybody wins! There would be no pizza delivery if drivers made 5 - 6 dollars per hour
without tips, because they couldn't AFFORD to do their jobs.
Of course there are people who will take advantage of the system, they are known as stiffers. People that, regardless
of reason, choose not to tip, or tip less than $1. These people exploit not only the driver, but also the tipping customers.
If a driver didn't make tips, he would not be working; in effect, the tippers are footing the bill for the stiffs.
If you prefer not to tip for good service, please pick your order up at the store. If you can afford a pizza, you
can afford a tip. If you still want something for nothing, you are being selfish.
A delivery charge does NOT constitute a tip, nor does it go to a driver! Nor does the driver want you to pay a delivery
charge! Back when pizzerias advertized 'free delivery', drivers were still paid an allowance to help pay fuel/maintenance
costs. The allowance paid was already 'built in' to the price of your order. Today the companies tack on a deceiving
'delivery charge', but its really just a price increase. This money goes into the pockets of store owners, and hurts
the drivers!
Some things that you may not know about pizza politics.
A driver will put ~ 70 - 180 miles a day on his personal vehicle. If it were cheaper for a company to provide their own
delivery vehicles to their drivers they would do it. Guess who is picking up the difference between the actual cost
of depreciation, repairs, and maintenance and the cost the business owners are willing to reimburse?
Employers rent the drivers labor and their vehicle for $5.15 per hour, or less! You can't even rent a tool from Home Depot for that!
In most cases, the amount paid to the driver for delivery is less than the so called 'delivery charge' you paid to the store. And the driver probably recieved that much before there was even a delivery charge.
(where does it go?)
Pizza drivers are GENERALLY not reimbursed per mile, but if you did the math at the end if the night
it figures to around .20 cents per mile. Less than half of AAA or IRS figures.
Pizza delivery is rated the 5th most dangerous job in the US by the bureau of labor statistics.
If a stiff orders, the driver misses his 'turn' to deliver to a tipper.
(not only is the stiff a waste of time, they actually cost the driver money!)
Drivers remember stiffs to a degree I cannot fully express! If you were literally smacked in the face at someones
house, you would never forget the place or person who did it. Even 3 years later, I can pull into a drive and
know that this house is a stiff. 90% of the time I know as soon as the order is placed.
If you have stiffed drivers from a store more than twice, most if not all drivers already know that you are a stiff.
And they WILL remember you. Drivers let eachother know who the stiffs are.
Only about 1 in 12 deliveries are stiffs. Stiffs are usually the same repeat offenders.
(based on 10 years exp. in my delivery area)
Drivers can leave a store with 5+ orders in their vehicle. Guess who gets theirs last? first? The entire team
stands to make more money by keeping the tippers happy first. If you don't tip, the system actually works against you.
Tippers pay lower prices, stiffs pay more! On the phone drivers will offer the best specials available to the
tippers, include coupons, and juggle any available discounts to make the tipper happy. Stiffs will only be offered
run of the mill specials on the phone, and coupons will be ripped off boxtops delivered to stiffs... its not just
vindictive, but if stiffs stop ordering the team has more resources available to cater to the tips.
Drivers can make more money by NOT servicing the stiffs!
$1 was a tip in the 80's, $2 is the recommended minimum. $2.80 has been about average for me. (stiffs averaged in)
$5+ puts you on the a list. Forget tipping the pizza guy a percentage of your bill, the price of your order is not
important. Its the job being done that counts. (the exception is for huge orders, say 10 - 100 pies... try divide
the tip amongst everyone)
Food tampering? Its not a threat, but with MILLIONS of deliveries per day, the odds say its happening. Maybe stiffs enjoy the taste of spit on their pizza, they keep ordering?
If a customer has a problem with the store for ANY REASON, please call and complain! Chances are the staff is unaware of
the problem, and would really like to fix it! You will probably be compensated. If you merely stiff the driver, NOTHING
will be accomplished. Your message goes unheard.
High volume is to blame for 95% of late deliveries. When you go into a resteraunt and have to wait 45 minutes for a seat,
you can see the diners, the full bar, and the hurried waitstaff. If it takes 45+ to get a pizza, please know that
the list is long and the drivers are in high gear.
Our relatively small store (5 drivers on a Friday) is capable of taking orders for, making, and delivering 90+ pizzas
an hour! Thats a pizza at your doorstep every 45 seconds! Its a well oiled machine!
Pizza delivery requires COMMERCIAL VEHICLE INSURANCE, that is VERY expensive and not paid for by employers.
Most drivers (if they know it or not) are driving around without proper insurance, and can be denied by their
current carrier. (call your agent or read your policy)
Because someone asked: drivers also prep food, answer phones, do dishes, clean the store, make your order,
land cut and box your order, run store errands, and do any other tasks they are assigned or as needed throughout the day.
They are expected to help the 'insiders' in any way they can, if only for 10 seconds between deliveries or hours at
the end of the night! (for less that minimum wage)
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2006-10-22 18:43:35
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answer #2
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answered by Anonymous
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People don't understand how things work in the U.S. People that normally get tips in the U.S., are living off of those tips. They're making minimum wage or less. In some other countries, the tip is built into the price of things, OR their workers are getting paid a great deal more.
So I would call these people, uneducated in the way of tipping in America. Though, sometimes they're Americans that are just cheap and don't care.
2006-10-21 15:47:48
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answer #3
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answered by yblur 5
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People that don't tip frankly suck. I never had to worry about it in college, because my crappy job didn't depend on tips, but many friends I had did depend on tips, and there's always as$holes out there who believe it's their god-given right to keep all of their money after paying for the food and not giving a damn about the nice guy/girl who brought it to them. News flash to all the cheapskates out there...I know for a fact that if you don't tip or don't tip well, your food will take a hell of a lot longer to get to you than if you do tip well. The delivery places do remember who's who.
2006-10-21 16:03:54
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answer #4
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answered by jaded 3
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