Was i wrong for this ? Read details and let me know?

Question

Ok a few years ago my wife and I were at a restaurant it was empty except for us and two other tables. I had a hard time deciding what to get between two things by the time the waitress came I made up my mind The waitress was horrible rude she never cleared our appetizer plates and never refilled our drinks. We had already decided not to leave a tip Well the wrong food came but I could not remember what I ordered because it was one of the two things I was choosing between. When the bill came I saw she charged me for the other thing which was less money we paid exact change no tip and left. While we were leaving the one other table was complaining about their food because they were missing an entrée the one I just ate

Answer 1

I've been in a similar situation and reacted pretty much the same way, except the reason I didn't point out that I'd received the wrong entree was that by that point I knew it would have taken a very long time to get the right entree and I didn't want to wait any longer. Besides, once that plate hits the table, health department laws dictate that it cannot be served to anyone else; it must be tossed out. After dinner I spoke with the manager, who comped us the price of our meal (we only had to pay for drinks; that's the law). I still won't go back to that restaurant, though.

Answer 2

no you were not wrong in leaving no tip. If you get lousy service, then no tip needs to be involved. It should send a clear message to the waitress to be better to the customers as the customers are always right. Waitressing is hard, been there, done that, but have always kept a smile on my face when a customer was angry or rude towards me. If anytime you order something and they send you the wrong entree, tell the waitress that it isn't what you ordered and if she gives you an attitude, ask to speak to the manager and tell them that her/his behavior is innappropriate for the food business and that the customer is right. I can tell you that if I go to a restaurant and see only a few people sitting, my gut instincts tells me that restaurant isn't that great so I will find some place else to go to.

Answer 3

I have been a server for 20 years, and you had every right not to tip the server.
But I also would have brought the manager over to my table and showed him the extent of the problem and pointed out the fact that there were only 3 tables in the restaurant.
There is NO excuse for all that happened !!
Poor management was probably a factor here as well.
Also, it would have been clear to the server exactly why she got stiffed on the tip!
I doubt that the server is still a server at all!
At least I hope not! It's Idiots like that who give servers a bad reputation for being incapable of doing a good job, which most of us DO!

Answer 4

Well, you should be more specific about how you were wrong. Wrong to eat the food and not say anything, or wrong not to leave a tip?

I think you should have said something to the waitress (politely) about how you didn't order this (even if you couldn't remember) or have asked to see the menu again, like pretend you want to order more. Then you could point out what you hadn't ordered, and maybe have straightened it out with the waitress.

You could have also said something to the other people, like maybe asked them politely what they had ordered and then explained what had happened with your bill as well.

Other than that, I commend you for not leaving your waitress a tip. The rule for serving people: Smile and be happy if if your in the crappiest mood ever.

Answer 5

You were rude to leave no tip. You should have explained your problems to the manager. Quite possibly you would have had your meal, or at least part of it, comped - and then you should have still tipped on the full meal price. These problems, though caused by the waitperson, it sounds, should be brought up to management anyway so that they can be fixed. By gypping your server you did not address the problem.

Waitpeople do not receive much in terms of wages, so they must live on their tips. People who do not tip are out-and-out cheapskates.

I think lowering your tip to 10%, and then explaining why to the manager, would have driven your point home in the best way.

Answer 6

You were not wrong. Neither morals not etiquette demand you leave a tip if the service is outrageously bad, as you described.
In most cases, if you notice you are charged less than you should be, you are morally compelled to bring the mistake to their attention; however, you were charged for what you ordered (even if it was not what you received), so I think it evens out morals-wise.
You should have brought the matter to the attention of the manager or owner either that night or the same week; they should be made aware if their staff are incompetent.

Answer 7

You were right and wrong. You were right not to tip her why waste anymore of your hard earned money on someone who doest care about the service they provide. Your were wrong by not letting the waitress know how you felt about her service and you should of requested another waitress. By you not saying anything it left an open door for the next unsuspecting patron.

Answer 8

No you arent wrong at all, I would have been a lot more rude probally would have walked out, they live off there tips but, they are suppose to provide the service you requested, tips are based on what kind of service you get you didnt get very good service at all hardly any so you didnt eave a tip there is nothing wrong with that

Answer 9

I was a waitress~ and yes I think you did the right thing. It sounds like she was having personal problems, but you don't bring those to work. Bad for yourself, bad for your boss, bad for the business. " If you don't like waiting on people, get a new job. I didn't come here to be treated rudely, where's your manager?" Would have been what I said before I left, usually you can get comped if you have a legit complaint.

Answer 10

If you are asking if you were wrong to not leave a tip, honey they were lucky you didn't demand it re done and another waitress, and things free.

I, as a former waitress myself, totally agree, and think that in that situation, they need to totally be complained on. If they weren't busy, and all, that is bull.