2006-09-11 01:54:29 · 4 answers · asked by sonakollipara s 1 in Education & Reference ➔ Other - Education
Business Process Outsourcing (BPO) is the act of transferring some of an organization's repeated non-core and core business processes to an outside provider to achieve cost reductions while improving service quality. Because the processes are repeated and a long-term contract is used, outsourcing goes far beyond the use of consultants.
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2006-09-11 02:13:49 · answer #1 · answered by g3010 7 · 0⤊ 0⤋
BPO is a huge industry!
If you mean the call centres then you have to either take or make calls! You can shift to quality where you have to hear others calls and make them improve! Then you can grow to Team leader or move to training!
The interview? well, all they look for is good communication skills and confidence. So go with a great attitude!
2006-09-11 09:47:54 · answer #2 · answered by Baski 2 · 0⤊ 0⤋
There no confirmed first question..u shud be confident,willing to wotk in shifts...and of course gud english
there are 2types of work in BPO wither outbound or inbound
outbound u need to make calls and sell products.
inbound is customer service...where in product is sold and if customer face any problem they call at the no givn to them.
2006-09-11 02:35:11 · answer #3 · answered by bradjohnson 1 · 0⤊ 0⤋
Which bpo do you, mean?
2006-09-11 01:59:35 · answer #4 · answered by angelo26 4 · 0⤊ 0⤋