2006-09-10 23:36:18 · 6 answers · asked by Ruth L 1 in Food & Drink ➔ Other - Food & Drink
THEY ALL MUST DIE
2006-09-10 23:37:14 · answer #1 · answered by Gremlin 4 · 0⤊ 1⤋
Customer Service - Servicing the Customers before/after the point of sales.
2006-09-11 06:42:15 · answer #2 · answered by Geo C 4 · 1⤊ 0⤋
Wikipedia states it like this: "Customer service is the provision of labour and other resources, for the purpose of increasing the value that buyers receive from their purchases and from the processes leading up to the purchase."
This is a workable definition, although I don't feel that actually buying a product or service is or should be a prerequisite for being entitled to customer service. Also, in Wikipedia's tradition, it's a very neutral statement... not very inspiring.
Here's another definition: "A customer defines good customer service as how he or she perceives that an organization has delighted her, by exceeding to meet his or her needs".
This definition is written from the view of the customer, putting the customer at the place he or she belongs: up front.
2006-09-13 13:41:25 · answer #3 · answered by e_steneker 2 · 0⤊ 0⤋
Customer service is suppose to make sure that the customer is satisfied with the product , or service which they paid for. This includes fielding complaints, and remedying problems which may come up.
2006-09-11 06:41:26 · answer #4 · answered by WC 7 · 1⤊ 0⤋
Servicing the customer. Meet thier needs, above their expectations. Good hygeine and a smile are helpful, too
2006-09-11 06:43:01 · answer #5 · answered by Boliver Bumgut 4 · 0⤊ 0⤋
They get milk with cookies...PeAcE
2006-09-11 06:41:52 · answer #6 · answered by michael looooou 5 · 0⤊ 1⤋